First Student | Careers

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First Student is a leading provider of student transportation solutions, dedicated to ensuring safe and efficient transportation for students. Our commitment to innovation has led us to pioneer electric school buses and to build and continuously refine a substantial portfolio of custom digital products on AWS - spanning the customer-facing experiences families and school districts rely on and the internal platforms that run our operations. As we modernize the industry - increasingly through cloud-native architecture and the responsible adoption of autonomous, agent-based systems - we are seeking a Principal Enterprise Architect to build and keep coherent the technical foundation of that transformation.

Job Summary

The Principal Enterprise Architect is the senior individual-contributor authority on enterprise architecture at First Student. This is a hands-on, building role rather than a people-leadership or review role: influence is earned through technical depth, working artifacts, and the ability to turn complex, cross-functional designs into coherent architecture teams can actually build on. The role carries an enterprise-wide remit and concentrates on the problems of greatest consequence to the business.

At the center of that remit is First Student\'s portfolio of custom digital products - purpose-built software serving both customers and internal operations, built and continuously refined on AWS. Two emerging areas receive particular emphasis: cloud architecture on AWS, and the architecture enabling First Student\'s move toward agent-based, autonomous software development. These are one connected strategy, and this role is central to building and keeping it coherent.

Key Responsibilities

Enterprise Architecture Authority: Serve as the enterprise-wide architectural authority across the First Student technology estate. Operate as a contributor within a collaborative design process involving senior leaders, engineering managers, and the cloud architect, and act as the individual who synthesizes competing inputs into a coherent target architecture and builds the connective scaffolding that makes it real. Concentrate effort on the problems of greatest enterprise consequence.

Custom Digital Product Architecture: Own the architecture for First Student\'s portfolio of custom-built digital products - the parent app, school-district and customer-facing applications, and the platforms behind payroll, driver, operations, routing, and scheduling. Lead the biggest architectural problems, design challenges, and integrations across these products, and build the shared scaffolds and reference implementations that let product teams ship against a coherent whole rather than reinvent it.

Shared Digital Services & Integration Architecture: Design and stand up First Student\'s "Shared Digital Services" and enterprise integration layer - delivering the connective fabric as reusable, self-service capabilities teams adopt rather than request, so that custom products share data and backend functions cleanly and consistently across the landscape.

Cloud Architecture (AWS): Own and build the cloud paved road on AWS - reference implementations, landing zones, and golden paths teams ship on, not standards documents they are audited against. Build a dynamic cloud environment defined by automated, rule-based, and progressively-provisioned access, designed so that autonomous agents operate independently and safely within it. Product implementation and cloud spend are owned by delivery teams; the paved road they build on is owned and built here.

Agentic & Autonomous Software Development: Design, prototype, and harden the guardrail layer for First Student\'s emerging agent-based software development lifecycle - agent runtime patterns, control-plane scaffolds, and the eval, supervision, and observability substrate that keeps autonomous systems in bounds. Make the safe path the fast path, so teams have no incentive to route around it. Do this as a key contributor inside the group design process, not as a downstream approver.

Security & Compliance by Design: Partner closely with the Senior Director of Cybersecurity and their team - who own risk assessment - to encode security, privacy, and regulatory requirements into the paved road as policy-as-code and safe defaults, so obligations attached to student and driver data, including FERPA and applicable privacy laws, are inherited by construction rather than enforced by review - particularly as autonomous agents and dynamic access provisioning expand the surface that must remain compliant.

Architecture Governance & Standards: Encode architecture principles and patterns into reusable scaffolds, golden paths, and automated checks that make the right way the easy way. Reserve formal review and sign-off for genuinely irreversible (Type 1) decisions; let reversible work run on guardrails, not gates. Drive adoption by making the standard path the lowest-friction path.

Cross-Functional Collaboration & Strategic Alignment: Collaborate with senior leadership, VPs, engineering managers, and the cloud architect to translate business goals into architecture, surface dependencies early, and flag where team and system boundaries need to move together. Communicate the architectural direction clearly to both technical and executive audiences.

Emerging Technology Assessment: Continuously evaluate emerging technologies and trends relevant to student transportation and to First Student\'s cloud and agentic direction - including EV technology, IoT, cloud-native patterns, and frontier AI. Pilot, prototype, and recommend where and how new capabilities should be adopted, while remaining deliberately agile as the underlying tooling evolves.

Operating-Model & Team-Topology Architecture: Design team boundaries and interaction modes so the organization\'s structure produces the loosely-coupled, fast-iterating architecture the strategy requires (inverse Conway). Treat team design as an architecture surface, not an afterthought.

Qualifications

Bachelor\'s degree.

8+ years of enterprise architecture experience, with demonstrated depth and breadth across multiple IT domains.

Proven experience architecting and integrating significant, large-scale custom software products - both customer-facing and internal - including the challenge of making a portfolio of distinct products operate as a coherent whole.

Demonstrable, hands-on experience designing or architecting with AI and agent-based systems. Because the field is new, this is not measured in years - but it must be real, current, and applied. This role is for someone already doing the work, not for a strong generalist who has yet to touch AI.

Deep AWS cloud architecture experience, including reference architectures, landing zones, well-architected design, and automated or dynamic provisioning.

A proven ability to turn complex, multi-stakeholder designs into coherent architecture, and to build the scaffolding that makes it adoptable.

Learning agility - a clear track record of rapidly mastering, and re-architecting around, fast-moving technologies and tooling.

Strong business acumen, with the ability to translate architecture into business terms and to focus effort where it matters most.

Excellent communication and influence skills, with the ability to lead through expertise rather than positional authority.

Familiarity with architecture frameworks (e.g., TOGAF, Zachman, FEAF) as practical tools, and modern delivery and quality practices (Agile/Scrum, ITIL). TOGAF certification a plus.

AWS certification (e.g., Solutions Architect - Professional) a plus.

Experience with EV technology, IoT, digital platforms, and on-bus technology solutions is highly desirable.

Compensation ranges from $130,000 - $180,000 depending on experience.

First for a reason:

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia\'s Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf.

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Job Summary

Key Responsibilities

Qualifications

Bachelor\'s degree.

8+ years of enterprise architecture experience, with demonstrated depth and breadth across multiple IT domains.

Proven experience architecting and integrating significant, large-scale custom software products - both customer-facing and internal - including the challenge of making a portfolio of distinct products operate as a coherent whole.

Demonstrable, hands-on experience designing or architecting with AI and agent-based systems. Because the field is new, this is not measured in years - but it must be real, current, and applied. This role is for someone already doing the work, not for a strong generalist who has yet to touch AI.

Deep AWS cloud architecture experience, including reference architectures, landing zones, well-architected design, and automated or dynamic provisioning.

A proven ability to turn complex, multi-stakeholder designs into coherent architecture, and to build the scaffolding that makes it adoptable.

Learning agility - a clear track record of rapidly mastering, and re-architecting around, fast-moving technologies and tooling.

Strong business acumen, with the ability to translate architecture into business terms and to focus effort where it matters most.

Excellent communication and influence skills, with the ability to lead through expertise rather than positional authority.

Familiarity with architecture frameworks (e.g., TOGAF, Zachman, FEAF) as practical tools, and modern delivery and quality practices (Agile/Scrum, ITIL). TOGAF certification a plus.

AWS certification (e.g., Solutions Architect - Professional) a plus.

Experience with EV technology, IoT, digital platforms, and on-bus technology solutions is highly desirable.

Compensation ranges from $130,000 - $180,000 depending on experience.

First for a reason:

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Responsible for the design, development and deployment of technical training that supports the overall mission, values, and needs of the organization.

Major Responsibilities

Design, develop and implement a variety of engaging classroom, e-learning, and blended programs utilizing a variety of tools and resources that enhance the retention and transfer of information back on the job in support of our technical training needs, including but not limited to DriverHub, FOCUS, and Samsara.
Provide both in person and remote delivery of learning content and/or provides subject matter expertise to assist others with web-based eLearning content delivery as assigned.
Collaborate with leadership and Subject Matter Experts on the design and development of training materials and content.
Provides customer service to internal and external sources, at all levels of the organization.

Assists in the ongoing development and communication of the vision and mission First Student.
Leads driver training sessions and supports drivers in the yard and as part of selected ride-alongs. (while onsite)
Train location staff and drivers remotely, via Teams, on new technology.
Communicates, schedules and organizes all logistics of training sessions.
Effectively manages time, resources, and processes, assisting other team members as necessary
Supports change in people, structure, and processes that move the organization from where we are now to where we want to be.
Takes full accountability to deliver on commitments.
Establishes partnerships at all levels and within the team or department to achieve optimum results.
Supports vision and mission, achieves aggressive performance targets, continuously improves performance, assists others, and recognizes others for their contribution.

Minimum Education or Certifications Required

Undergraduate degree preferred
High School Diploma or equivalent

Minimum Experience or Skills Preferred Required

Logistics and operations background (2+ years)
Excellent analytic and computer skills, including Microsoft Office: Outlook, Teams, Excel & PowerPoint
Displays leadership and ability to work in a team environment

Ability to adapt to changing technologies and environments.
Strong written and verbal communication skills.
Strong presentation and facilitation skills.
The ability to work well under pressure.

Physical Requirements and Working Conditions

This is a fully remote position, offering the flexibility to work from anywhere within the United States.
Incumbent must be able to move about the office and between floors; utilize standard office equipment; access filing system/cabinets; and communicate effectively and efficiently in person or by telephone.
Total travel is expected to be 25% to US and Canada based locations
If travel is necessary, while at a location for training and support, working hours could include an occasional 10-12-hour day required for 3-4 concurrent days.

Compensation ranges from $50,000 - $60,000 depending on experience.

First for a reason:

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Responsible for the design, development and deployment of technical training that supports the overall mission, values, and needs of the organization.

Major Responsibilities

Design, develop and implement a variety of engaging classroom, e-learning, and blended programs utilizing a variety of tools and resources that enhance the retention and transfer of information back on the job in support of our technical training needs, including but not limited to DriverHub, FOCUS, and Samsara.
Provide both in person and remote delivery of learning content and/or provides subject matter expertise to assist others with web-based eLearning content delivery as assigned.
Collaborate with leadership and Subject Matter Experts on the design and development of training materials and content.
Provides customer service to internal and external sources, at all levels of the organization.

Assists in the ongoing development and communication of the vision and mission First Student.
Leads driver training sessions and supports drivers in the yard and as part of selected ride-alongs. (while onsite)
Train location staff and drivers remotely, via Teams, on new technology.
Communicates, schedules and organizes all logistics of training sessions.
Effectively manages time, resources, and processes, assisting other team members as necessary
Supports change in people, structure, and processes that move the organization from where we are now to where we want to be.
Takes full accountability to deliver on commitments.
Establishes partnerships at all levels and within the team or department to achieve optimum results.
Supports vision and mission, achieves aggressive performance targets, continuously improves performance, assists others, and recognizes others for their contribution.

Minimum Education or Certifications Required

Undergraduate degree preferred
High School Diploma or equivalent

Minimum Experience or Skills Preferred Required

Logistics and operations background (2+ years)
Excellent analytic and computer skills, including Microsoft Office: Outlook, Teams, Excel & PowerPoint
Displays leadership and ability to work in a team environment

Ability to adapt to changing technologies and environments.
Strong written and verbal communication skills.
Strong presentation and facilitation skills.
The ability to work well under pressure.

Physical Requirements and Working Conditions

This is a fully remote position, offering the flexibility to work from anywhere within the United States.
Incumbent must be able to move about the office and between floors; utilize standard office equipment; access filing system/cabinets; and communicate effectively and efficiently in person or by telephone.
Total travel is expected to be 25% to US and Canada based locations
If travel is necessary, while at a location for training and support, working hours could include an occasional 10-12-hour day required for 3-4 concurrent days.

Compensation ranges from $50,000 - $60,000 depending on experience.

First for a reason:

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Programs & Services
- Home to School
  Full-service student transportation
- Special Needs Transportation
  Service, training & support
- Alternative Transportation
  Non-yellow bus services
- Non-Contract Services
  À la carte services
- Charter Bus & Van Rental
  After school, field trips & events
Technology
- Halo™
  Our proprietary technology platform
- First View®
  Vehicle tracking – districts & parents
Electrification
- Electric Buses
  Sustainable fleet solutions
- First Charge™
  Above-ground charging infrastructure
Safety & Training
- Safety Culture
  Practices, processes & technology
- Driver Training
  Comprehensive programs for drivers
- First Serves®
  Student support training program
- Safety Dog
  Our safety ambassador mascot
About
- About
  The leader in student transportation
- Leadership
  Meet our team
- Newsroom
  Media kit, news & stats
- Press Releases
  Recent happenings & developments
- Investor Relations
  Financials, sustainability & ESG
Contact
- Partner with Us
  Improve your student experience
- Contact Form
  Connect with us
- Submit an RFP
  Request a competitive proposal
- Feedback
  Community feedback portal
- Mergers & Acquisitions
  Our step-by-step process
Careers
Submit an RFP
Book a Bus
Contact

Programs & Services
- Home-to-School
  Full-service student transportation
- Special Needs Transportation
  Service, training & support
- Alternative Transportation
  Non-yellow bus services
- Non-Contract Services
  À la carte services
- Charter Bus & Van Rental
  After school, field trips & events
Technology
- HALO™
  Our proprietary technology platform
- First View®
  Vehicle tracking – districts & parents
Electrification
- Electric Buses
  Sustainable fleet solutions
- First Charge™
  Above-ground charging infrastructure
Safety & Training
- Safety Culture
  Practices, processes & technology
- Driver Training
  Comprehensive programs for drivers
- First Serves®
  Student support training program
- Safety Dog
  Our safety ambassador mascot
About
- About First Student
  The leader in student transportation
- Leadership
  Meet our team
- Newsroom
  Media kit, news & stats
- Press Releases
  Recent happenings & developments
- Investor Relations
  Financials & investor relations events
Contact
- Partner with Us
  Improve your student experience
- Contact Us
  Connect with us
- Submit an RFP
  Request a competitive proposal
- Provide Feedback
  Community feedback portal
- Mergers & Acquisitions
  Our step-by-step process

Principal Enterprise Architect

First Student

Cincinnati, Ohio, US

Full Time

191 Rosa Parks St Suite 800 Cincinnati, OH 45202 United States of America

First Student is a leading provider of student transportation solutions, dedicated to ensuring safe and efficient transportation for students. Our com...

Posted 2026-07-17

Field Tech Innovation Trainer

First Student

Cincinnati, Ohio, US

Full Time

191 Rosa Parks St Suite 800 Cincinnati, OH 45202 United States of America

Responsible for the design, development and deployment of technical training that supports the overall mission, values, and needs of the organization....

Posted 2026-07-22

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Principal Enterprise Architect

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