Will guide and assist location management and drivers in establishing proper operating processes and procedures to support school district route scheduling and operations. Will provide training and support for scheduling applications as well as the DriverHub Tablet Workflow Application. Will travel to US and Canada based First Student depots for three weeks out of the month for onsite training and support and will work remotely for one week out of the month.

Major Responsibilities

• Participates as a SME in school bus operations and leads the deployment needed processes to allow success with route scheduling and DriverHub training and support. Becomes a SME of the DriverHub Workflow application and leads assigned onsite support.
• Provides guidance for locations in preparation for deployment and performs duties onsite during implementation.
• Assists in the ongoing development and communication of the vision and mission of DriverHub Project.
• Leads driver training sessions and supports drivers in the yard and as part of selected ride-alongs.
• Effectively manages time, resources, and processes, assisting Lead and other team members as necessary
• Supports change in people, structure, and processes that move the organization from where we are now to where we want to be.
• Takes full accountability to deliver on commitments.
• Establishes partnerships at all levels and within the team or department to achieve optimum results.
• Supports vision and mission, achieves aggressive performance targets, continuously improves performance, assists others, and recognizes others for their contribution.
• Escalates all identified issues

Minimum Education or Certifications Required

• Undergraduate degree preferred
• High School Diploma or equivalent

Minimum Experience or Skills Required

• Logistics and operations background (2+ years)
• Excellent analytic and computer skills
• Excellent communication skills
• Displays leadership and has ability to challenge others in a team environment

Physical Requirements and Working Conditions

• Incumbent must be able to move about the office and between floors; utilize standard office equipment; access filing system/cabinets; and communicate effectively and efficiently in person or by telephone.
• Candidate must be local to Cincinnati with the ability to work out of the Cincinnati HQ location one week out of the calendar month
• Total travel is expected to be 25% to US and Canada based locations
• Candidate is expected to travel three weeks out of the month and work remotely one week out of the month
• While at a location for training and support, working hours will be from 4:45 AM (pre-AM inspections) through PM runs in the afternoon so there will be an occasional 10-12-hour day required for 3-4 concurrent days.
• Generally, will travel out on Monday morning and back on Friday but will be times where Sunday travel will be required based on location size and complexity

First for a reason:

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf.