First Student | Careers

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Paratransit Dispatcher

Location: Bronx, NY
Job Type: Full-Time
Pay: $22.00 an hour
Company: First Student

About the Role

First Student is hiring a Paratransit Dispatcher to support daily transportation operations, route coverage, driver communication, and on-time service performance.

The Dispatcher plays a critical role in coordinating paratransit vehicles, drivers, schedules, passenger pick-ups, drop-offs, and real-time service updates. This position requires strong communication skills, attention to detail, and the ability to make quick decisions in a fast-paced transportation environment.

The ideal candidate has experience in dispatch, paratransit, transportation, logistics, customer service, or terminal operations.

What We Offer

Career advancement opportunities with a leading transportation company
Positive and team-focused work environment
Opportunity to support safe and reliable passenger transportation
Training and support from experienced operations leaders

Responsibilities

Dispatch paratransit vehicles and monitor daily route coverage
Coordinate drivers, routes, schedules, and service adjustments throughout the day
Support on-time performance for passenger pick-ups and drop-offs
Communicate with drivers, passengers, operations leadership, and contracted customers
Handle heavy phone and two-way radio traffic
Respond to delays, driver call-outs, vehicle issues, passenger concerns, and service disruptions
Provide real-time solutions for pick-up, drop-off, routing, and scheduling issues
Counsel, coach, and support drivers as needed
Report driver, scheduling, passenger, and customer concerns to the Operations Supervisor or Contract Manager
Serve as a communication liaison with contracted customers and internal operations teams
Assist with daily route scheduling, service coverage, and operational adjustments
May assist with billing, driver payroll, reservations, reporting, or clerical duties
May perform backup driver duties, if properly licensed and qualified
Support special projects and day-to-day transportation operations as assigned

Qualifications

High school diploma or equivalent required
Previous dispatch, transportation, paratransit, logistics, terminal operations, or driver experience preferred
Basic knowledge of radio dispatch equipment preferred
Strong communication and customer service skills
Ability to work under time constraints and meet deadlines
Strong problem-solving skills in a fast-paced environment
Computer skills, including ability to use dispatch, routing, scheduling, email, and office systems
Ability to communicate professionally with drivers, passengers, customers, and operations leadership
Ability to remain calm and organized while handling multiple priorities

Preferred Experience

3-5 years of dispatch, transportation, paratransit, logistics, or operations experience
Experience with ADA paratransit, passenger transportation, NEMT, or demand-response transportation
Experience handling high-volume phone and radio communications
Experience with routing, scheduling, or transportation management systems
CDL, passenger endorsement, or prior professional driving experience is a plus, but not required unless backup driving is part of the role

DOT Requirement

This position is subject to DOT drug testing and physical requirements. Under DOT Regulation 49 CFR Part 40, the use of Schedule I drugs, including marijuana, is not authorized for any reason.

Why Join First Student?

At First Student, safety, reliability, and customer service are at the center of everything we do. As a Paratransit Dispatcher, you will help ensure passengers receive safe, timely, and dependable transportation every day.

First for a reason:

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia\'s Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf.

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Paratransit Dispatcher

Location: Bronx, NY
Job Type: Full-Time
Pay: $22.00 an hour
Company: First Student

About the Role

First Student is hiring a Paratransit Dispatcher to support daily transportation operations, route coverage, driver communication, and on-time service performance.

The ideal candidate has experience in dispatch, paratransit, transportation, logistics, customer service, or terminal operations.

What We Offer

Career advancement opportunities with a leading transportation company
Positive and team-focused work environment
Opportunity to support safe and reliable passenger transportation
Training and support from experienced operations leaders

Responsibilities

Dispatch paratransit vehicles and monitor daily route coverage
Coordinate drivers, routes, schedules, and service adjustments throughout the day
Support on-time performance for passenger pick-ups and drop-offs
Communicate with drivers, passengers, operations leadership, and contracted customers
Handle heavy phone and two-way radio traffic
Respond to delays, driver call-outs, vehicle issues, passenger concerns, and service disruptions
Provide real-time solutions for pick-up, drop-off, routing, and scheduling issues
Counsel, coach, and support drivers as needed
Report driver, scheduling, passenger, and customer concerns to the Operations Supervisor or Contract Manager
Serve as a communication liaison with contracted customers and internal operations teams
Assist with daily route scheduling, service coverage, and operational adjustments
May assist with billing, driver payroll, reservations, reporting, or clerical duties
May perform backup driver duties, if properly licensed and qualified
Support special projects and day-to-day transportation operations as assigned

Qualifications

High school diploma or equivalent required
Previous dispatch, transportation, paratransit, logistics, terminal operations, or driver experience preferred
Basic knowledge of radio dispatch equipment preferred
Strong communication and customer service skills
Ability to work under time constraints and meet deadlines
Strong problem-solving skills in a fast-paced environment
Computer skills, including ability to use dispatch, routing, scheduling, email, and office systems
Ability to communicate professionally with drivers, passengers, customers, and operations leadership
Ability to remain calm and organized while handling multiple priorities

Preferred Experience

3-5 years of dispatch, transportation, paratransit, logistics, or operations experience
Experience with ADA paratransit, passenger transportation, NEMT, or demand-response transportation
Experience handling high-volume phone and radio communications
Experience with routing, scheduling, or transportation management systems
CDL, passenger endorsement, or prior professional driving experience is a plus, but not required unless backup driving is part of the role

DOT Requirement

This position is subject to DOT drug testing and physical requirements. Under DOT Regulation 49 CFR Part 40, the use of Schedule I drugs, including marijuana, is not authorized for any reason.

Why Join First Student?

First for a reason:

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Communicates job requirements and responsibilities to drivers.
Takes responsibility for day to day scheduling, counseling and evaluation reports to local management.
Conducts on-the-scene accident investigation; assists drivers in preparing accident reports, OSHA reports and safety violations documents.
Designs and delivers driver training and safety courses; trains new drivers and retrains those involved in accidents.
Observes drivers on the road, and corrects safety problems on the scene while documenting violations.
Liaisons between drivers and both clients and organization in customer service issues.
Evaluates and monitors driver safety and performance, as well as compliance in legal, employment and labor policy matters.
Assists Safety Manager with DOT/FTA compliance regarding drug testing and recordkeeping.
Assists in dispatching, driving, interviewing, and miscellaneous clerical tasks as needed.
Meets all driver qualifications at location.
Obtains a CDL required to operate vehicles at location, maintains that license, and drives route periodically.
Additional duties as assigned.

Minimum Education or Certifications Required

High School Diploma (or equivalent)

Minimum Experience or Skills Required

Supervisory experience with hourly employees, with 2-3 years of transit supervisory experience preferred
Computer literate with working knowledge of Word, Excel and PowerPoint
Familiar with basic vehicle mechanical processes and maintenance
Ability to effectively prioritize tasks and manage time effectively
Excellent verbal, written and relational communication skills, with ability to appropriately interact with employees of all levels including drivers, customers, senior management, client representatives, union officials and general public; fluent in English
Human resources and training experience
Work extended hours regularly, including Saturday
Demonstrate regular and consistent attendance and punctuality
Possess working vehicle to travel with in service area as needed
Essential Job Functions:
- Use of full ranges of hearing, speech and vision
- Use of fingers (manual dexterity) handling paperwork
- Stoop, crouch, squat or kneel when performing inspections of any type
- Bend at knee, hip, waist when performing duties
- Stand while performing inspections and platform training
- Be subject to wet, cold or hot environmental conditions
- Write reports in a coherent, legible way

Physical Requirements and Working Conditions

Incumbent must be able to move about the office and between floors; utilize standard office equipment; access filing system/cabinets; and communicate effectively and efficiently in person or by telephone.
Typical office environment, transit facilities, maintenance facilities and transit vehicles
Physically fit to board transit vehicles and inspect both vehicles and facilities as needed

Disclaimer
Nothing in this job description restricts management\'s right to assign or reassign duties and responsibilities to this job at any time. This job description reflects management\'s assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.

First for a reason:

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Communicates job requirements and responsibilities to drivers.
Takes responsibility for day to day scheduling, counseling and evaluation reports to local management.
Conducts on-the-scene accident investigation; assists drivers in preparing accident reports, OSHA reports and safety violations documents.
Designs and delivers driver training and safety courses; trains new drivers and retrains those involved in accidents.
Observes drivers on the road, and corrects safety problems on the scene while documenting violations.
Liaisons between drivers and both clients and organization in customer service issues.
Evaluates and monitors driver safety and performance, as well as compliance in legal, employment and labor policy matters.
Assists Safety Manager with DOT/FTA compliance regarding drug testing and recordkeeping.
Assists in dispatching, driving, interviewing, and miscellaneous clerical tasks as needed.
Meets all driver qualifications at location.
Obtains a CDL required to operate vehicles at location, maintains that license, and drives route periodically.
Additional duties as assigned.

Minimum Education or Certifications Required

High School Diploma (or equivalent)

Minimum Experience or Skills Required

Supervisory experience with hourly employees, with 2-3 years of transit supervisory experience preferred
Computer literate with working knowledge of Word, Excel and PowerPoint
Familiar with basic vehicle mechanical processes and maintenance
Ability to effectively prioritize tasks and manage time effectively
Excellent verbal, written and relational communication skills, with ability to appropriately interact with employees of all levels including drivers, customers, senior management, client representatives, union officials and general public; fluent in English
Human resources and training experience
Work extended hours regularly, including Saturday
Demonstrate regular and consistent attendance and punctuality
Possess working vehicle to travel with in service area as needed
Essential Job Functions:
- Use of full ranges of hearing, speech and vision
- Use of fingers (manual dexterity) handling paperwork
- Stoop, crouch, squat or kneel when performing inspections of any type
- Bend at knee, hip, waist when performing duties
- Stand while performing inspections and platform training
- Be subject to wet, cold or hot environmental conditions
- Write reports in a coherent, legible way

Physical Requirements and Working Conditions

Incumbent must be able to move about the office and between floors; utilize standard office equipment; access filing system/cabinets; and communicate effectively and efficiently in person or by telephone.
Typical office environment, transit facilities, maintenance facilities and transit vehicles
Physically fit to board transit vehicles and inspect both vehicles and facilities as needed

First for a reason:

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Communicates job requirements and responsibilities to drivers.
Takes responsibility for day to day scheduling, counseling and evaluation reports to local management.
Conducts on-the-scene accident investigation; assists drivers in preparing accident reports, OSHA reports and safety violations documents.
Designs and delivers driver training and safety courses; trains new drivers and retrains those involved in accidents.
Observes drivers on the road, and corrects safety problems on the scene while documenting violations.
Liaisons between drivers and both clients and organization in customer service issues.
Evaluates and monitors driver safety and performance, as well as compliance in legal, employment and labor policy matters.
Assists Safety Manager with DOT/FTA compliance regarding drug testing and recordkeeping.
Assists in dispatching, driving, interviewing, and miscellaneous clerical tasks as needed.
Meets all driver qualifications at location.
Obtains a CDL required to operate vehicles at location, maintains that license, and drives route periodically.
Additional duties as assigned.

Minimum Education or Certifications Required

High School Diploma (or equivalent)

Minimum Experience or Skills Required

Supervisory experience with hourly employees, with 2-3 years of transit supervisory experience preferred
Computer literate with working knowledge of Word, Excel and PowerPoint
Familiar with basic vehicle mechanical processes and maintenance
Ability to effectively prioritize tasks and manage time effectively
Excellent verbal, written and relational communication skills, with ability to appropriately interact with employees of all levels including drivers, customers, senior management, client representatives, union officials and general public; fluent in English
Human resources and training experience
Work extended hours regularly, including Saturday
Demonstrate regular and consistent attendance and punctuality
Possess working vehicle to travel with in service area as needed
Essential Job Functions:
- Use of full ranges of hearing, speech and vision
- Use of fingers (manual dexterity) handling paperwork
- Stoop, crouch, squat or kneel when performing inspections of any type
- Bend at knee, hip, waist when performing duties
- Stand while performing inspections and platform training
- Be subject to wet, cold or hot environmental conditions
- Write reports in a coherent, legible way

Physical Requirements and Working Conditions

Incumbent must be able to move about the office and between floors; utilize standard office equipment; access filing system/cabinets; and communicate effectively and efficiently in person or by telephone.
Typical office environment, transit facilities, maintenance facilities and transit vehicles
Physically fit to board transit vehicles and inspect both vehicles and facilities as needed

First for a reason:

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Communicates job requirements and responsibilities to drivers.
Takes responsibility for day to day scheduling, counseling and evaluation reports to local management.
Conducts on-the-scene accident investigation; assists drivers in preparing accident reports, OSHA reports and safety violations documents.
Designs and delivers driver training and safety courses; trains new drivers and retrains those involved in accidents.
Observes drivers on the road, and corrects safety problems on the scene while documenting violations.
Liaisons between drivers and both clients and organization in customer service issues.
Evaluates and monitors driver safety and performance, as well as compliance in legal, employment and labor policy matters.
Assists Safety Manager with DOT/FTA compliance regarding drug testing and recordkeeping.
Assists in dispatching, driving, interviewing, and miscellaneous clerical tasks as needed.
Meets all driver qualifications at location.
Obtains a CDL required to operate vehicles at location, maintains that license, and drives route periodically.
Additional duties as assigned.

Minimum Education or Certifications Required

High School Diploma (or equivalent)

Minimum Experience or Skills Required

Supervisory experience with hourly employees, with 2-3 years of transit supervisory experience preferred
Computer literate with working knowledge of Word, Excel and PowerPoint
Familiar with basic vehicle mechanical processes and maintenance
Ability to effectively prioritize tasks and manage time effectively
Excellent verbal, written and relational communication skills, with ability to appropriately interact with employees of all levels including drivers, customers, senior management, client representatives, union officials and general public; fluent in English
Human resources and training experience
Work extended hours regularly, including Saturday
Demonstrate regular and consistent attendance and punctuality
Possess working vehicle to travel with in service area as needed
Essential Job Functions:
- Use of full ranges of hearing, speech and vision
- Use of fingers (manual dexterity) handling paperwork
- Stoop, crouch, squat or kneel when performing inspections of any type
- Bend at knee, hip, waist when performing duties
- Stand while performing inspections and platform training
- Be subject to wet, cold or hot environmental conditions
- Write reports in a coherent, legible way

Physical Requirements and Working Conditions

Incumbent must be able to move about the office and between floors; utilize standard office equipment; access filing system/cabinets; and communicate effectively and efficiently in person or by telephone.
Typical office environment, transit facilities, maintenance facilities and transit vehicles
Physically fit to board transit vehicles and inspect both vehicles and facilities as needed

First for a reason:

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At First Student, this role is a critical part of our safety, compliance, and operational infrastructure. The Driver Compliance Operations Specialist supports regulatory compliance, driver qualification standards, and location-level operations by maintaining compliance systems, training staff, and ensuring documentation accuracy across assigned locations.

This position plays a key role in protecting safety, ensuring regulatory alignment, and supporting operational excellence.

Pay: $23.00/hr

Key Responsibilities

Maintain a high degree of confidentiality and professionalism
Promote safe environments and positive collaboration
Upload, manage, and maintain compliance dates and documentation for assigned locations
Review all documents for accuracy prior to entry into compliance systems
Communicate documentation issues and support resolution with locations
Train location staff on compliance programs, processes, and document requirements
Support and maintain the Driver Compliance Program
Troubleshoot compliance platform challenges and operational issues
Maintain compliance standards and escalate issues to the Driver Compliance Supervisor as needed
Support on-site location activities as assigned
Ensure compliance with contractual, legal, and regulatory requirements
Prepare reports, schedules, and compliance documentation
Maintain accurate operational and personnel records
Schedule meetings and operational activities
Support payroll submission processes
Provide operational and administrative leadership support to location teams
Perform other related responsibilities as required

Required Qualifications

3 years of business or operations experience required
Transportation industry experience preferred
Solid understanding of Driver Compliance Programs
Strong knowledge of Federal, State, and Provincial requirements for Commercial Drivers
Proven ability to train, coach, and support staff
Proficiency in Microsoft® PowerPoint, Outlook, Word, and Excel
Strong interpersonal and communication skills
Ability to work collaboratively within a team structure
Strong organizational, analytical, and time management skills
Flexible and adaptable in a fast-paced, changing environment
Professional discretion and confidentiality mindset

Why Join First Student?

Direct impact on safety and compliance outcomes
Exposure to multi-location operations
Career pathways into compliance, operations, and leadership roles
Stable, mission-critical industry
Professional, collaborative team environment

Apply today to join a team that protects safety, ensures compliance, and supports operational excellence.

First for a reason:

', 'detail_page_url': '/jobs/view/Compliance-Specialist/Brooklyn-New-York-US/067bcea3e452c811c3a08e8d3b99ff48550beb9732d352148bc9f6e7', 'is_refreshed': 'False', 'job_category': 'Safety_Corporate_Support', 'job_id': 'JR13025', 'job_reference': 'JR13025', 'job_type': 'Full Time', 'job_type_facets': 'Full Time', 'job_family': 'Safety_Corporate_Support', 'location': 'Brooklyn, New York, US', 'location_id': '2700_JPL', 'Location_Reference': '2700_JPL', 'long': '-73.8918897', 'lat': '40.6655101', 'original_publish_date': '2026-05-14T00:00:00Z', 'post_url': 'https://firststudent.wd1.myworkdayjobs.com/firststudent/job/BROOKLYN-NY---MALTA-ST/Compliance-Specialist_JR13025', 'posted_at': '2026-05-14', 'program': 'External Job Application - Salary', 'remote_id': 'JR13025', 'resume_required': True, 'resume_hidden': False, 'job_application_template': 'JOB_APPLICATION_TEMPLATE-6-11', 'state': 'NY', 'state_cp': 'NY', 'street_address': '231 Malta Street Brooklyn, NY 11207 United States of America', 'TimeType': 'Full Time', 'title': 'Compliance Specialist', 'app_type': 'DirectApply', 'id': '067bcea3e452c811c3a08e8d3b99ff48550beb9732d352148bc9f6e7', 'unique_id': '067bcea3e452c811c3a08e8d3b99ff48550beb9732d352148bc9f6e7', 'url': 'https://firststudentinc.directapply.one/jobs/apply/067bcea3e452c811c3a08e8d3b99ff48550beb9732d352148bc9f6e7', 'work_hours': '40', 'zip': '11207', 'status': 'active', 'refreshed_at': '2000-01-01T00:00:00Z', 'refreshed_unique_id': 'None', 'expired_at': '2000-01-01T00:00:00Z', 'last_sync_at': '2026-06-01T10:10:33Z', 'country_dtl': 'United States', 'country_facets': 'United States', 'state_dtl': 'New York', 'state_facets': 'New York', 'short_description': 'At First Student , this role is a critical part of our safety, compliance, and operational infrastructure. The Driver Compliance Operations Specialist...', 'coordinates': '40.6655101, -73.8918897', 'posted_date': '2026-05-14', 'statename': 'NY', 'searchable_field': 'Compliance Specialist Brooklyn, New York, US NY 231 Malta Street Brooklyn, NY 11207 United States of America First Student 067bcea3e452c811c3a08e8d3b99ff48550beb9732d352148bc9f6e7 JR13025 JR13025 JR13025 Safety_Corporate_Support Full Time Safety_Corporate_Support 11207 12759 40

This position plays a key role in protecting safety, ensuring regulatory alignment, and supporting operational excellence.

Pay: $23.00/hr

Key Responsibilities

Maintain a high degree of confidentiality and professionalism
Promote safe environments and positive collaboration
Upload, manage, and maintain compliance dates and documentation for assigned locations
Review all documents for accuracy prior to entry into compliance systems
Communicate documentation issues and support resolution with locations
Train location staff on compliance programs, processes, and document requirements
Support and maintain the Driver Compliance Program
Troubleshoot compliance platform challenges and operational issues
Maintain compliance standards and escalate issues to the Driver Compliance Supervisor as needed
Support on-site location activities as assigned
Ensure compliance with contractual, legal, and regulatory requirements
Prepare reports, schedules, and compliance documentation
Maintain accurate operational and personnel records
Schedule meetings and operational activities
Support payroll submission processes
Provide operational and administrative leadership support to location teams
Perform other related responsibilities as required

Required Qualifications

3 years of business or operations experience required
Transportation industry experience preferred
Solid understanding of Driver Compliance Programs
Strong knowledge of Federal, State, and Provincial requirements for Commercial Drivers
Proven ability to train, coach, and support staff
Proficiency in Microsoft® PowerPoint, Outlook, Word, and Excel
Strong interpersonal and communication skills
Ability to work collaboratively within a team structure
Strong organizational, analytical, and time management skills
Flexible and adaptable in a fast-paced, changing environment
Professional discretion and confidentiality mindset

Why Join First Student?

Direct impact on safety and compliance outcomes
Exposure to multi-location operations
Career pathways into compliance, operations, and leadership roles
Stable, mission-critical industry
Professional, collaborative team environment

Apply today to join a team that protects safety, ensures compliance, and supports operational excellence.

First for a reason:

', '_version_': 1866788906631954432}, {'apply_url': 'https://firststudent.wd1.myworkdayjobs.com/firststudent/job/BROOKLYN-NY---STANLEY-AVE/Dispatcher_JR12675/apply', 'base_remote_id': 'JR12675', 'city': 'Brooklyn', 'city_facets': 'Brooklyn', 'company': 'First Student', 'cost_center': '12765', 'country': 'US', 'custom_questions_url': 'https://apply-schema.s3.amazonaws.com/Hosted/b910c1ae194c147f5d079f6a57f5c47c6a9585028136c0be0ef33354.json', 'description': '

At First Student, our Dispatchers are a constant reflection of our companys commitment to safety and customer service. The Dispatcher is responsible for dispatching all buses, ensuring on-time performance of routes, and counseling drivers and monitors on front line.
At First Student, we are proud to offer:

$20.00/hr

Tremendous Career Advancement Opportunities due to a strong presence across North America
Positive and rewarding work environment

Dispatcher Responsibilities:

Oversees all routes and scheduling of buses
Counsels and coaches drivers and monitors
Handles heavy phone and radio traffic
Takes all scheduling and driver complaints, report to Operations Supervisor/Contract Manager
Serves as primary communication liaison with major contracted customer
May handle charter reservations, billing, or driver payroll
Provides solutions to drop-off and pick-up problems
Handle back-up driver duties or perform miscellaneous clerical duties as needed
Completes assignment of special projects
Assists with supervision of day-to-day operations

Dispatcher Experience and Skills Required:

3-5 years experience
High school diploma or equivalent
Basic knowledge of radio dispatch equipment
Excellent communication and customer service skills
Ability to deliver under time constraints and deadlines
Previous terminal operations, dispatch, or driver experience
Computer literate
Subject to DOT drug testing and physical. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason.

First Students commitment to putting our customers first, dedication to safety, and an ambition to deliver dependable transportation makes for a working environment youll love. As a huge company with 120,000 staff and over 2.5 billion customers worldwide, youll also enjoy security, a brilliant future, and excellent training.
Apply today to join our team!
We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all."

First for a reason:

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First for a reason:

', '_version_': 1866788894248271872}, {'apply_url': 'https://firststudent.wd1.myworkdayjobs.com/firststudent/job/BROOKLYN-NY---MALTA-ST/Specialist-Driver-Compliance_JR5775/apply', 'base_remote_id': 'JR5775', 'city': 'Brooklyn', 'city_facets': 'Brooklyn', 'company': 'First Student', 'cost_center': '12759', 'country': 'US', 'custom_questions_url': 'https://apply-schema.s3.amazonaws.com/Hosted/98e034b64b95c4c2b29baaf3bb1ae1435e8ac5759c227720f1f7f96e.json', 'description': '

First for a reason:

Now Hiring Specialist Driver Compliance

The Driver Compliance Specialist is responsible for, under moderate supervision, ensures First Student\'s driver, monitor, technician, and staff maintain compliance under Federal/State/contractual rules and regulations.

At First Student, we are proud to offer:

$70,000 annual salary
Tremendous Career Advancement Opportunities due to a strong presence across North America
Positive and rewarding work environment

Job Description

Major Responsibilities

Maintain high degree of confidentiality, encourage and promote safe environments, maintain positive collaboration when communicating with all contacts.
Upload and compliance date maintenance for assigned locations
Reviews all documents for accuracy before being entered in the compliance system. Communicate document issues to location and provided support to resolve.
Train location staff on compliance program, processes, and document requirements
Troubleshoot location challenges with compliance program platform, maintaining compliance etc. Escalates to Driver Compliance Supervisor as necessary.
Support location on-site activities as assigned
Other responsibilities as required

Minimum Education or Certifications Required

High school or equivalent

Minimum Experience or Skills Required

CDL Required
3 years business or operations experience required; transportation experience preferred
Solid understanding of Driver Compliance Program
Strong knowledge of Federal/State/Provincial requirements for Commercial Drivers
Ability to provide leadership, training and coaching for location staff in Driver Compliance Program
Skilled in the use of Microsoft® software applications, including PowerPoint, Outlook, Word, and Excel.
Ability to work within a team structure, collaborating closely with colleagues and operating interdependently to achieve assigned tasks.
Proficient interpersonal and social skills
Flexible and adaptable in a fast paced, changing environment
Strong organizational, analytical and time management skills

Physical Requirements and Working Conditions

Bus yard/office while traveling
Travel required, up to 50%

', 'detail_page_url': '/jobs/view/Specialist-Driver-Compliance/Brooklyn-New-York-US/98e034b64b95c4c2b29baaf3bb1ae1435e8ac5759c227720f1f7f96e', 'is_refreshed': 'False', 'job_category': 'Safety_Corporate_Support', 'job_reference': 'JR5775-512', 'job_type': 'Full Time', 'job_type_facets': 'Full Time', 'job_family': 'Safety_Corporate_Support', 'location': 'Brooklyn, New York, US', 'location_id': '2700_JPL', 'Location_Reference': '2700_JPL', 'long': '-73.8918897', 'lat': '40.6655101', 'original_publish_date': '2024-12-09T00:00:00Z', 'post_url': 'https://firststudent.wd1.myworkdayjobs.com/firststudent/job/BROOKLYN-NY---MALTA-ST/Specialist-Driver-Compliance_JR5775', 'posted_at': '2026-05-19', 'program': 'External Job Application - Hourly/Salary', 'remote_id': 'JR5775-512', 'resume_required': False, 'resume_hidden': False, 'salary': '$70,000/Yr', 'state': 'NY', 'state_cp': 'NY', 'street_address': '231 Malta Street Brooklyn, NY 11207 United States of America', 'TimeType': 'Full Time', 'title': 'Specialist Driver Compliance', 'app_type': 'DirectApply', 'id': '98e034b64b95c4c2b29baaf3bb1ae1435e8ac5759c227720f1f7f96e', 'unique_id': '98e034b64b95c4c2b29baaf3bb1ae1435e8ac5759c227720f1f7f96e', 'url': 'https://firststudentinc.directapply.one/jobs/apply/98e034b64b95c4c2b29baaf3bb1ae1435e8ac5759c227720f1f7f96e', 'work_hours': '40', 'zip': '11207', 'status': 'active', 'refreshed_at': '2000-01-01T00:00:00Z', 'refreshed_unique_id': 'None', 'expired_at': '2000-01-01T00:00:00Z', 'last_sync_at': '2026-06-01T10:10:19Z', 'country_dtl': 'United States', 'country_facets': 'United States', 'state_dtl': 'New York', 'state_facets': 'New York', 'short_description': 'First for a reason: At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and pass...', 'coordinates': '40.6655101, -73.8918897', 'posted_date': '2026-05-19', 'statename': 'NY', 'searchable_field': 'Specialist Driver Compliance Brooklyn, New York, US NY 231 Malta Street Brooklyn, NY 11207 United States of America First Student 98e034b64b95c4c2b29baaf3bb1ae1435e8ac5759c227720f1f7f96e JR5775-512 JR5775-512 Safety_Corporate_Support Full Time Safety_Corporate_Support 11207 12759 $70,000/Yr 40

First for a reason:

Now Hiring Specialist Driver Compliance

At First Student, we are proud to offer:

$70,000 annual salary
Tremendous Career Advancement Opportunities due to a strong presence across North America
Positive and rewarding work environment

Job Description

Major Responsibilities

Maintain high degree of confidentiality, encourage and promote safe environments, maintain positive collaboration when communicating with all contacts.
Upload and compliance date maintenance for assigned locations
Reviews all documents for accuracy before being entered in the compliance system. Communicate document issues to location and provided support to resolve.
Train location staff on compliance program, processes, and document requirements
Troubleshoot location challenges with compliance program platform, maintaining compliance etc. Escalates to Driver Compliance Supervisor as necessary.
Support location on-site activities as assigned
Other responsibilities as required

Minimum Education or Certifications Required

High school or equivalent

Minimum Experience or Skills Required

CDL Required
3 years business or operations experience required; transportation experience preferred
Solid understanding of Driver Compliance Program
Strong knowledge of Federal/State/Provincial requirements for Commercial Drivers
Ability to provide leadership, training and coaching for location staff in Driver Compliance Program
Skilled in the use of Microsoft® software applications, including PowerPoint, Outlook, Word, and Excel.
Ability to work within a team structure, collaborating closely with colleagues and operating interdependently to achieve assigned tasks.
Proficient interpersonal and social skills
Flexible and adaptable in a fast paced, changing environment
Strong organizational, analytical and time management skills

Physical Requirements and Working Conditions

Bus yard/office while traveling
Travel required, up to 50%

', '_version_': 1866788892424798208}, {'apply_url': 'https://firststudent.wd1.myworkdayjobs.com/firststudent/job/MT-VERNON-NY---S-COLUMBUS-AVE/Dispatcher_JR13004/apply', 'base_remote_id': 'JR13004', 'city': 'Mount Vernon', 'city_facets': 'Mount Vernon', 'company': 'First Student', 'cost_center': '12679', 'country': 'US', 'custom_questions_url': 'https://apply-schema.s3.amazonaws.com/Hosted/3a6552b6a52070b40822cf32d4d06f9e6c55e97be66a10b50b70f76a.json', 'description': '

$22.00/hr

Tremendous Career Advancement Opportunities due to a strong presence across North America
Positive and rewarding work environment

Dispatcher Responsibilities:

Oversees all routes and scheduling of buses
Counsels and coaches drivers and monitors
Handles heavy phone and radio traffic
Takes all scheduling and driver complaints, report to Operations Supervisor/Contract Manager
Serves as primary communication liaison with major contracted customer
May handle charter reservations, billing, or driver payroll
Provides solutions to drop-off and pick-up problems
Handle back-up driver duties or perform miscellaneous clerical duties as needed
Completes assignment of special projects
Assists with supervision of day-to-day operations

Dispatcher Experience and Skills Required:

3-5 years experience
High school diploma or equivalent
Basic knowledge of radio dispatch equipment
Excellent communication and customer service skills
Ability to deliver under time constraints and deadlines
Previous terminal operations, dispatch, or driver experience
Computer literate
Subject to DOT drug testing and physical. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason.

First Students commitment to putting our customers first, dedication to safety, and an ambition to deliver dependable transportation makes for a working environment youll love. As a huge company with 120,000 staff and over 2.5 billion customers worldwide, youll also enjoy security, a brilliant future, and excellent training.
Apply today to join our team!
We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all."

First for a reason:

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First for a reason:

', '_version_': 1866788899545677824}, {'apply_url': 'https://firststudent.wd1.myworkdayjobs.com/firststudent/job/MT-VERNON-NY---EDISON-AVE/Driver-Compliance-Specialist_JR12981/apply', 'base_remote_id': 'JR12981', 'city': 'Mt Vernon', 'city_facets': 'Mt Vernon', 'company': 'First Student', 'cost_center': '12759', 'country': 'US', 'custom_questions_url': 'https://apply-schema.s3.amazonaws.com/Hosted/34fb041620eff20fb3bea59f10fd8b0104d7098d4b1b1ce9660ff0be.json', 'description': '

This position plays a key role in protecting safety, ensuring regulatory alignment, and supporting operational excellence.

Pay: $23.00/hr

Key Responsibilities

Maintain a high degree of confidentiality and professionalism
Promote safe environments and positive collaboration
Upload, manage, and maintain compliance dates and documentation for assigned locations
Review all documents for accuracy prior to entry into compliance systems
Communicate documentation issues and support resolution with locations
Train location staff on compliance programs, processes, and document requirements
Support and maintain the Driver Compliance Program
Troubleshoot compliance platform challenges and operational issues
Maintain compliance standards and escalate issues to the Driver Compliance Supervisor as needed
Support on-site location activities as assigned
Ensure compliance with contractual, legal, and regulatory requirements
Prepare reports, schedules, and compliance documentation
Maintain accurate operational and personnel records
Schedule meetings and operational activities
Support payroll submission processes
Provide operational and administrative leadership support to location teams
Perform other related responsibilities as required

Required Qualifications

3 years of business or operations experience required
Transportation industry experience preferred
Solid understanding of Driver Compliance Programs
Strong knowledge of Federal, State, and Provincial requirements for Commercial Drivers
Proven ability to train, coach, and support staff
Proficiency in Microsoft® PowerPoint, Outlook, Word, and Excel
Strong interpersonal and communication skills
Ability to work collaboratively within a team structure
Strong organizational, analytical, and time management skills
Flexible and adaptable in a fast-paced, changing environment
Professional discretion and confidentiality mindset

Why Join First Student?

Direct impact on safety and compliance outcomes
Exposure to multi-location operations
Career pathways into compliance, operations, and leadership roles
Stable, mission-critical industry
Professional, collaborative team environment

Apply today to join a team that protects safety, ensures compliance, and supports operational excellence.

First for a reason:

', 'detail_page_url': '/jobs/view/Driver-Compliance-Coordinator/Mt-Vernon-New-York-US/34fb041620eff20fb3bea59f10fd8b0104d7098d4b1b1ce9660ff0be', 'is_refreshed': 'False', 'job_category': 'Safety_Corporate_Support', 'job_id': 'JR12981', 'job_reference': 'JR12981-473', 'job_type': 'Full Time', 'job_type_facets': 'Full Time', 'job_family': 'Safety_Corporate_Support', 'location': 'Mt Vernon, New York, US', 'location_id': '2711_JPL', 'Location_Reference': '2711_JPL', 'long': '-73.83308439999999', 'lat': '40.9087956', 'original_publish_date': '2026-04-08T00:00:00Z', 'post_url': 'https://firststudent.wd1.myworkdayjobs.com/firststudent/job/MT-VERNON-NY---EDISON-AVE/Driver-Compliance-Specialist_JR12981', 'posted_at': '2026-05-15', 'program': 'External Job Application - Salary', 'remote_id': 'JR12981-473', 'resume_required': True, 'resume_hidden': False, 'job_application_template': 'JOB_APPLICATION_TEMPLATE-6-11', 'state': 'NY', 'state_cp': 'NY', 'street_address': '80 Edison Avenue Mt Vernon, NY 10550 United States of America', 'TimeType': 'Full Time', 'title': 'Driver Compliance Coordinator', 'app_type': 'DirectApply', 'id': '34fb041620eff20fb3bea59f10fd8b0104d7098d4b1b1ce9660ff0be', 'unique_id': '34fb041620eff20fb3bea59f10fd8b0104d7098d4b1b1ce9660ff0be', 'url': 'https://firststudentinc.directapply.one/jobs/apply/34fb041620eff20fb3bea59f10fd8b0104d7098d4b1b1ce9660ff0be', 'work_hours': '40', 'zip': '10550', 'status': 'active', 'refreshed_at': '2000-01-01T00:00:00Z', 'refreshed_unique_id': 'None', 'expired_at': '2000-01-01T00:00:00Z', 'last_sync_at': '2026-06-01T10:10:28Z', 'country_dtl': 'United States', 'country_facets': 'United States', 'state_dtl': 'New York', 'state_facets': 'New York', 'short_description': 'At First Student , this role is a critical part of our safety, compliance, and operational infrastructure. The Driver Compliance Operations Specialist...', 'coordinates': '40.9087956, -73.83308439999999', 'posted_date': '2026-05-15', 'statename': 'NY', 'searchable_field': 'Driver Compliance Coordinator Mt Vernon, New York, US NY 80 Edison Avenue Mt Vernon, NY 10550 United States of America First Student 34fb041620eff20fb3bea59f10fd8b0104d7098d4b1b1ce9660ff0be JR12981-473 JR12981 JR12981-473 Safety_Corporate_Support Full Time Safety_Corporate_Support 10550 12759 40

This position plays a key role in protecting safety, ensuring regulatory alignment, and supporting operational excellence.

Pay: $23.00/hr

Key Responsibilities

Maintain a high degree of confidentiality and professionalism
Promote safe environments and positive collaboration
Upload, manage, and maintain compliance dates and documentation for assigned locations
Review all documents for accuracy prior to entry into compliance systems
Communicate documentation issues and support resolution with locations
Train location staff on compliance programs, processes, and document requirements
Support and maintain the Driver Compliance Program
Troubleshoot compliance platform challenges and operational issues
Maintain compliance standards and escalate issues to the Driver Compliance Supervisor as needed
Support on-site location activities as assigned
Ensure compliance with contractual, legal, and regulatory requirements
Prepare reports, schedules, and compliance documentation
Maintain accurate operational and personnel records
Schedule meetings and operational activities
Support payroll submission processes
Provide operational and administrative leadership support to location teams
Perform other related responsibilities as required

Required Qualifications

3 years of business or operations experience required
Transportation industry experience preferred
Solid understanding of Driver Compliance Programs
Strong knowledge of Federal, State, and Provincial requirements for Commercial Drivers
Proven ability to train, coach, and support staff
Proficiency in Microsoft® PowerPoint, Outlook, Word, and Excel
Strong interpersonal and communication skills
Ability to work collaboratively within a team structure
Strong organizational, analytical, and time management skills
Flexible and adaptable in a fast-paced, changing environment
Professional discretion and confidentiality mindset

Why Join First Student?

Direct impact on safety and compliance outcomes
Exposure to multi-location operations
Career pathways into compliance, operations, and leadership roles
Stable, mission-critical industry
Professional, collaborative team environment

Apply today to join a team that protects safety, ensures compliance, and supports operational excellence.

First for a reason:

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Programs & Services
- Home to School
  Full-service student transportation
- Special Needs Transportation
  Service, training & support
- Alternative Transportation
  Non-yellow bus services
- Non-Contract Services
  À la carte services
- Charter Bus & Van Rental
  After school, field trips & events
Technology
- Halo™
  Our proprietary technology platform
- First View®
  Vehicle tracking – districts & parents
Electrification
- Electric Buses
  Sustainable fleet solutions
- First Charge™
  Above-ground charging infrastructure
Safety & Training
- Safety Culture
  Practices, processes & technology
- Driver Training
  Comprehensive programs for drivers
- First Serves®
  Student support training program
- Safety Dog
  Our safety ambassador mascot
About
- About
  The leader in student transportation
- Leadership
  Meet our team
- Newsroom
  Media kit, news & stats
- Press Releases
  Recent happenings & developments
- Investor Relations
  Financials, sustainability & ESG
Contact
- Partner with Us
  Improve your student experience
- Contact Form
  Connect with us
- Submit an RFP
  Request a competitive proposal
- Feedback
  Community feedback portal
- Mergers & Acquisitions
  Our step-by-step process
Careers
Submit an RFP
Book a Bus
Contact

Programs & Services
- Home-to-School
  Full-service student transportation
- Special Needs Transportation
  Service, training & support
- Alternative Transportation
  Non-yellow bus services
- Non-Contract Services
  À la carte services
- Charter Bus & Van Rental
  After school, field trips & events
Technology
- HALO™
  Our proprietary technology platform
- First View®
  Vehicle tracking – districts & parents
Electrification
- Electric Buses
  Sustainable fleet solutions
- First Charge™
  Above-ground charging infrastructure
Safety & Training
- Safety Culture
  Practices, processes & technology
- Driver Training
  Comprehensive programs for drivers
- First Serves®
  Student support training program
- Safety Dog
  Our safety ambassador mascot
About
- About First Student
  The leader in student transportation
- Leadership
  Meet our team
- Newsroom
  Media kit, news & stats
- Press Releases
  Recent happenings & developments
- Investor Relations
  Financials & investor relations events
Contact
- Partner with Us
  Improve your student experience
- Contact Us
  Connect with us
- Submit an RFP
  Request a competitive proposal
- Provide Feedback
  Community feedback portal
- Mergers & Acquisitions
  Our step-by-step process

Paratransit Dispatcher – Transportation Operations

First Student

Bronx, New York, US

Full Time

905 Brush Avenue Bronx, NY 10465 United States of America

Paratransit Dispatcher Location: Bronx, NY Job Type: Full-Time Pay: $22.00 an hour Company: First Student About the Role First Student is hiring a Par...

Posted 2026-05-20

Road Supervisor

First Student

Hicksville, New York, US

Full Time

$29.00/Hr

455 West John Street Hicksville, NY 11801 United States of America

Serves as First Line supervisors for Drivers, customer response, driver field evaluation and accident first-responders.$29.00/hr Major Responsibilitie...

Posted 2026-05-28

Fleet Road Supervisor

First Student

Mount Vernon, New York, US

Full Time

$30.00/Hr

701 S. Columbus Ave. Mount Vernon, NY 10550-4715 United States of America

Serves as First Line supervisors for Drivers, customer response, driver field evaluation and accident first-responders.$30.00/hr Major Responsibilitie...

Posted 2026-04-21

Compliance Specialist

First Student

Brooklyn, New York, US

Full Time

231 Malta Street Brooklyn, NY 11207 United States of America

At First Student , this role is a critical part of our safety, compliance, and operational infrastructure. The Driver Compliance Operations Specialist...

Posted 2026-05-14

Dispatcher

First Student

Brooklyn, New York, US

Full Time

$20.00/Hr

400 Stanley Avenue Brooklyn, NY 11207 United States of America

At First Student, our Dispatchers are a constant reflection of our companys commitment to safety and customer service. The Dispatcher is responsible f...

Posted 2026-04-12

Specialist Driver Compliance

First Student

Brooklyn, New York, US

Full Time

$70,000/Yr

231 Malta Street Brooklyn, NY 11207 United States of America

First for a reason: At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and pass...

Posted 2026-05-19

Dispatcher

First Student

Mount Vernon, New York, US

Full Time

$22.00/Hr

701 S. Columbus Ave. Mount Vernon, NY 10550-4715 United States of America

At First Student, our Dispatchers are a constant reflection of our companys commitment to safety and customer service. The Dispatcher is responsible f...

Posted 2026-05-24

Driver Compliance Coordinator

First Student

Mt Vernon, New York, US

Full Time

80 Edison Avenue Mt Vernon, NY 10550 United States of America

At First Student , this role is a critical part of our safety, compliance, and operational infrastructure. The Driver Compliance Operations Specialist...

Posted 2026-05-15

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Paratransit Dispatcher

About the Role

What We Offer

Responsibilities

Qualifications

Preferred Experience

DOT Requirement

Why Join First Student?

Paratransit Dispatcher

About the Role

What We Offer

Responsibilities

Qualifications

Preferred Experience

DOT Requirement

Why Join First Student?

Key Responsibilities

Required Qualifications

Why Join First Student?

Key Responsibilities

Required Qualifications

Why Join First Student?

$70,000 annual salary

Tremendous Career Advancement Opportunities due to a strong presence across North America

Positive and rewarding work environment

$70,000 annual salary

Tremendous Career Advancement Opportunities due to a strong presence across North America

Positive and rewarding work environment

Key Responsibilities

Required Qualifications

Why Join First Student?

Key Responsibilities

Required Qualifications

Why Join First Student?

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Posted date

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