Now Hiring: Assistant Location Manager - New Haven, CT

First Student | Serving New Haven Public Schools

Salary: $82,000-$89,000 annually
Schedule: Monday-Friday, 9:00 a.m.-6:00 p.m.
Location: On-site in New Haven, CT
Additional Availability: Extended hours and weekends as needed

First Student is hiring an Assistant Location Manager to help oversee daily transportation operations for New Haven Public Schools.

You'll work alongside the Location Manager to keep routes covered, support drivers and dispatchers, address service concerns, and maintain safe, dependable transportation. This role offers an experienced transportation supervisor the opportunity to take on broader management responsibilities and continue building a career in operations.

Compensation and Benefits

• $82,000-$89,000 annual salary
• Medical, dental, and vision coverage
• 401(k) retirement savings plan with company match
• Paid time off and paid holidays
• Employee Assistance Program for personal and work-related support
• Employee discounts through PerkSpot
• Access to earned wages before payday through Chime® MyPay at Work™*
• Salt® Rewards Program for employee savings and rewards
• Ongoing training and career advancement opportunities

Benefits and programs are subject to eligibility and applicable plan terms.

What You'll Do

• Help supervise daily operations and ensure school routes are covered safely, efficiently, and on time.
• Work with drivers to address concerns, communicate expectations, and resolve performance issues.
• Investigate customer and school district complaints and coordinate timely resolutions.
• Monitor service performance and help the team meet on-time goals.
• Observe driver safety practices and conduct Injury Prevention contacts to identify and address concerns.
• Assist the Location Manager with reviewing and resolving union grievances.
• Ensure dispatch staff assigns spare drivers and buses when needed to maintain route coverage.
• Audit athletic trip invoices and make corrections according to company guidelines.
• Help resolve operational conflicts and support communication among drivers, dispatch, maintenance, and location leadership.

What You'll Need

• High school diploma or equivalent
• Three to five years of transportation experience
• Two to three years of supervisory experience
• Proficiency with Microsoft Word, Excel, and Outlook
• Familiarity with basic vehicle repair and maintenance processes
• Strong communication and interpersonal skills
• Ability to prioritize work, manage time, and respond to changing operational needs
• Availability to work extended hours regularly, including weekends when needed
• A reliable vehicle for travel within the service area as required

Build Your Management Career with First Student

Bring your transportation and supervisory experience to a role where your decisions support drivers, students, and families every day. Join First Student and help lead safe, reliable service for New Haven Public Schools.

Apply today.

First Student is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. First Student is committed to providing a drug-free workplace.

Language Requirement
This role requires English proficiency. Federal, state, and local requirements, including U.S. Department of Transportation (DOT) regulations, require training, safety communications, company policies, employment documents, and other job-related communications be conducted in English.

First for a reason:

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf.