First Student | Careers

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Field Supervisor

First Student is the largest school transportation provider in North America, with more than a century of experience providing safe and reliable transportation. We work with 1,250 school districts in 39 states and 8 Canadian provinces, carrying approximately five million students in 21,000 schools daily.

Now Hiring: Field Supervisor

At First Student, safety and service are at the center of everything we do. The Field Supervisor supports daily transportation operations by monitoring driver performance, assisting with safety compliance, investigating incidents, and helping ensure safe, reliable service.

This role is ideal for someone with strong communication skills, sound judgment, and the ability to work closely with drivers, school district staff, customers, and location leadership.

Why Join First Student?

Competitive pay: $28.00/hr
Career advancement opportunities
Positive and rewarding work environment
Supportive leadership team
Opportunity to make a direct impact on student and passenger safety

Key Responsibilities

Monitor driver pre-trip and post-trip inspections and report equipment issues
Conduct driver road checks, including on-time performance, safe driving, bus stops, speeding, and railroad crossings
Observe drivers for work readiness, including uniform, safety vest, and appearance standards
Conduct safety contacts with drivers and correct safety violations as needed
Investigate incidents and accidents, including gathering facts and taking photos
Attend client or parent meetings related to driver performance and recommend corrective actions
Complete compliance activities, including MVRs, background checks, reports, route signs, GAP applications, and system updates
Supervise daily loading and unloading at schools
Support special events, including parking and loading/unloading coordination
Dispatch as needed and monitor on-time performance
Assist management with driver interviews
Complete additional duties as assigned

Qualifications

High school diploma or equivalent
1-2 years of supervisory experience with hourly employees preferred
Computer skills, including working knowledge of Word, Excel, and PowerPoint
Basic knowledge of vehicle mechanical processes and maintenance
Ability to prioritize tasks and manage time effectively
Strong verbal, written, and interpersonal communication skills
Ability to work with drivers, customers, senior leaders, client representatives, union officials, and the general public
Fluent in English
Ability to work extended hours, including weekends, as needed
Regular and consistent attendance and punctuality
Must have a working vehicle to travel within the service area as needed

Physical Requirements

Must be able to move throughout an office, company facility, and bus parking areas
Must be able to use standard office equipment and access filing systems
Must be able to communicate effectively in person and by phone
Must be able to drive a company or personal vehicle for driver observations, school district meetings, and other company business
Must be able to use full hearing, speech, and vision
Must be able to stoop, crouch, squat, kneel, bend, and stand while performing inspections or platform training
Must be able to work in wet, cold, or hot environmental conditions
Must be able to write clear and legible reports

Apply Today

If you are a safety-focused operations professional who enjoys working with drivers, school partners, and frontline teams, we encourage you to apply today.

First for a reason:

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia\'s Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf.

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Field Supervisor

Now Hiring: Field Supervisor

This role is ideal for someone with strong communication skills, sound judgment, and the ability to work closely with drivers, school district staff, customers, and location leadership.

Why Join First Student?

Competitive pay: $28.00/hr
Career advancement opportunities
Positive and rewarding work environment
Supportive leadership team
Opportunity to make a direct impact on student and passenger safety

Key Responsibilities

Monitor driver pre-trip and post-trip inspections and report equipment issues
Conduct driver road checks, including on-time performance, safe driving, bus stops, speeding, and railroad crossings
Observe drivers for work readiness, including uniform, safety vest, and appearance standards
Conduct safety contacts with drivers and correct safety violations as needed
Investigate incidents and accidents, including gathering facts and taking photos
Attend client or parent meetings related to driver performance and recommend corrective actions
Complete compliance activities, including MVRs, background checks, reports, route signs, GAP applications, and system updates
Supervise daily loading and unloading at schools
Support special events, including parking and loading/unloading coordination
Dispatch as needed and monitor on-time performance
Assist management with driver interviews
Complete additional duties as assigned

Qualifications

High school diploma or equivalent
1-2 years of supervisory experience with hourly employees preferred
Computer skills, including working knowledge of Word, Excel, and PowerPoint
Basic knowledge of vehicle mechanical processes and maintenance
Ability to prioritize tasks and manage time effectively
Strong verbal, written, and interpersonal communication skills
Ability to work with drivers, customers, senior leaders, client representatives, union officials, and the general public
Fluent in English
Ability to work extended hours, including weekends, as needed
Regular and consistent attendance and punctuality
Must have a working vehicle to travel within the service area as needed

Physical Requirements

Must be able to move throughout an office, company facility, and bus parking areas
Must be able to use standard office equipment and access filing systems
Must be able to communicate effectively in person and by phone
Must be able to drive a company or personal vehicle for driver observations, school district meetings, and other company business
Must be able to use full hearing, speech, and vision
Must be able to stoop, crouch, squat, kneel, bend, and stand while performing inspections or platform training
Must be able to work in wet, cold, or hot environmental conditions
Must be able to write clear and legible reports

Apply Today

If you are a safety-focused operations professional who enjoys working with drivers, school partners, and frontline teams, we encourage you to apply today.

First for a reason:

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Field Supervisor

First Student is the largest school transportation provider in North America, with more than a century of experience providing safe and reliable transportation. We work with school districts across the U.S. and Canada, carrying millions of students safely each day.

Pay

$23.00 - $25.00 per hour, based on experience

About the Role

The Field Supervisor monitors driver performance, supports safe and reliable service, investigates accidents and incidents, and assists with compliance reporting and operational support. This role works closely with drivers, management, school district partners, and customers to reinforce safety expectations, resolve service concerns, and ensure routes operate efficiently.

Key Responsibilities

Monitor driver pre-trip and post-trip inspections and address equipment concerns such as lights, clips, strobes, brakes, and other safety-related items.
Perform driver road checks, including observations of bus stop timing, safe driving practices, speed, railroad crossings, and overall route performance.
Observe drivers for work readiness, including uniform, safety vest, appearance, and adherence to company expectations.
Conduct IPP Safety contacts with drivers and correct safety violations in the field.
Investigate incidents and accidents by gathering facts, documenting the scene, taking photos, and completing required reports.
Attend client conferences, parent meetings, and bus coordinator meetings related to driver performance or service concerns.
Help maintain calm, fact-based discussions with customers, drivers, and client representatives while recommending corrective action to management.
Complete compliance-related activities, including motor vehicle records, background checks, non-compliance lists, route signs, GAP applications, accident reports, and safety data entry into DMO or other systems.
Supervise daily loading and unloading at schools.
Coordinate transportation support for special events, including driver parking, parent parking, loading, and unloading.
Monitor on-time performance and follow up on service issues as needed.
Dispatch as needed to support daily operations.
Assist management with driver interviews and other operational needs.

Qualifications

High school diploma or equivalent required.
1-2 years of supervisory experience with hourly employees preferred.
Computer skills, including working knowledge of Microsoft Word, Excel, and PowerPoint.
Familiarity with basic vehicle mechanical processes and maintenance preferred.
Ability to prioritize tasks and manage time effectively in a fast-paced environment.
Strong verbal, written, and interpersonal communication skills.
Ability to interact professionally with drivers, employees, customers, senior management, client representatives, union officials, and the general public.
Ability to communicate clearly in English.
Ability to work extended hours, including weekends, as needed.
Regular and consistent attendance and punctuality required.
Must have a working vehicle or reliable transportation to travel within the service area as needed.

Physical Requirements and Working Conditions

The Field Supervisor must be able to move throughout the office, bus yard, parking areas, schools, and other company or client locations. This role requires the ability to use standard office equipment, access filing systems and cabinets, and communicate effectively in person, by phone, and in writing.

This position may require the ability to:

Drive a company or personal vehicle for driver observations, school district meetings, and other company-related purposes.
Use a full range of hearing, speech, and vision.
Use manual dexterity for handling paperwork and completing reports.
Stoop, crouch, squat, kneel, and bend at the knee, hip, or waist during inspections.
Stand for extended periods while performing inspections, school supervision, and platform training.
Work in wet, cold, or hot outdoor conditions.
Write clear, coherent, and legible reports.

Disclaimer

Nothing in this job description restricts management\'s right to assign or reassign duties and responsibilities to this job at any time. This job description reflects management\'s assignment of essential functions and does not prescribe or restrict the tasks that may be assigned.

First for a reason:

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Field Supervisor

Pay

$23.00 - $25.00 per hour, based on experience

About the Role

Key Responsibilities

Monitor driver pre-trip and post-trip inspections and address equipment concerns such as lights, clips, strobes, brakes, and other safety-related items.
Perform driver road checks, including observations of bus stop timing, safe driving practices, speed, railroad crossings, and overall route performance.
Observe drivers for work readiness, including uniform, safety vest, appearance, and adherence to company expectations.
Conduct IPP Safety contacts with drivers and correct safety violations in the field.
Investigate incidents and accidents by gathering facts, documenting the scene, taking photos, and completing required reports.
Attend client conferences, parent meetings, and bus coordinator meetings related to driver performance or service concerns.
Help maintain calm, fact-based discussions with customers, drivers, and client representatives while recommending corrective action to management.
Complete compliance-related activities, including motor vehicle records, background checks, non-compliance lists, route signs, GAP applications, accident reports, and safety data entry into DMO or other systems.
Supervise daily loading and unloading at schools.
Coordinate transportation support for special events, including driver parking, parent parking, loading, and unloading.
Monitor on-time performance and follow up on service issues as needed.
Dispatch as needed to support daily operations.
Assist management with driver interviews and other operational needs.

Qualifications

High school diploma or equivalent required.
1-2 years of supervisory experience with hourly employees preferred.
Computer skills, including working knowledge of Microsoft Word, Excel, and PowerPoint.
Familiarity with basic vehicle mechanical processes and maintenance preferred.
Ability to prioritize tasks and manage time effectively in a fast-paced environment.
Strong verbal, written, and interpersonal communication skills.
Ability to interact professionally with drivers, employees, customers, senior management, client representatives, union officials, and the general public.
Ability to communicate clearly in English.
Ability to work extended hours, including weekends, as needed.
Regular and consistent attendance and punctuality required.
Must have a working vehicle or reliable transportation to travel within the service area as needed.

Physical Requirements and Working Conditions

This position may require the ability to:

Drive a company or personal vehicle for driver observations, school district meetings, and other company-related purposes.
Use a full range of hearing, speech, and vision.
Use manual dexterity for handling paperwork and completing reports.
Stoop, crouch, squat, kneel, and bend at the knee, hip, or waist during inspections.
Stand for extended periods while performing inspections, school supervision, and platform training.
Work in wet, cold, or hot outdoor conditions.
Write clear, coherent, and legible reports.

Disclaimer

First for a reason:

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Dispatcher - Yonkers, NY

Location: Yonkers, NY
Pay: $23.00 per hour
Schedule: Full-time, 40 hours per week. The operation runs between 6:00 AM and 6:00 PM, and the selected candidate\'s shift will fall within those hours.

At First Student, our Dispatchers reflect our commitment to safety, dependable service, and strong customer relationships. The Dispatcher is responsible for coordinating daily bus operations, supporting on-time route performance, and providing frontline guidance to drivers and monitors serving the Yonkers School District.

Why Join First Student?

Tremendous career advancement opportunities due to our strong presence across North America
Positive and rewarding work environment
Opportunities to build a long-term career in transportation operations

Dispatcher Responsibilities

Oversee daily routes and bus scheduling
Dispatch buses and help ensure on-time route performance
Counsel and coach drivers and monitors
Manage heavy phone and radio traffic
Receive scheduling concerns and driver complaints and report them to the Operations Supervisor or Contract Manager
Serve as a primary communication liaison with the contracted customer
Help resolve student drop-off and pick-up concerns
Assist with charter reservations, billing, or driver payroll as needed
Perform backup driving or miscellaneous clerical duties when required
Complete special projects and additional assignments
Assist with the supervision of day-to-day transportation operations

Dispatcher Experience and Skills

Three to five years of relevant experience preferred
High school diploma or equivalent
Previous terminal operations, dispatch, or professional driving experience
Basic knowledge of radio-dispatch equipment
Excellent communication and customer-service skills
Ability to perform effectively under deadlines and time constraints
Strong organizational and problem-solving skills
Computer proficiency
Ability to manage multiple priorities in a fast-paced environment

This position is subject to DOT drug testing and physical requirements. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason.

First Student\'s commitment to putting our customers first, dedication to safety, and ambition to provide dependable transportation create a working environment where employees can build rewarding careers. As part of a large transportation organization operating across North America, you will also benefit from excellent training, career stability, and opportunities for continued growth.

Apply today to join our Yonkers team.

We aspire to maintain a culture where all people are First. We strive to attract and retain a diverse workforce, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

First Student is committed to providing a drug-free workplace and is an equal opportunity employer. By supporting an inclusive culture, we help promote future growth and opportunity for all.

First for a reason:

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Dispatcher - Yonkers, NY

Location: Yonkers, NY
Pay: $23.00 per hour
Schedule: Full-time, 40 hours per week. The operation runs between 6:00 AM and 6:00 PM, and the selected candidate\'s shift will fall within those hours.

Why Join First Student?

Tremendous career advancement opportunities due to our strong presence across North America
Positive and rewarding work environment
Opportunities to build a long-term career in transportation operations

Dispatcher Responsibilities

Oversee daily routes and bus scheduling
Dispatch buses and help ensure on-time route performance
Counsel and coach drivers and monitors
Manage heavy phone and radio traffic
Receive scheduling concerns and driver complaints and report them to the Operations Supervisor or Contract Manager
Serve as a primary communication liaison with the contracted customer
Help resolve student drop-off and pick-up concerns
Assist with charter reservations, billing, or driver payroll as needed
Perform backup driving or miscellaneous clerical duties when required
Complete special projects and additional assignments
Assist with the supervision of day-to-day transportation operations

Dispatcher Experience and Skills

Three to five years of relevant experience preferred
High school diploma or equivalent
Previous terminal operations, dispatch, or professional driving experience
Basic knowledge of radio-dispatch equipment
Excellent communication and customer-service skills
Ability to perform effectively under deadlines and time constraints
Strong organizational and problem-solving skills
Computer proficiency
Ability to manage multiple priorities in a fast-paced environment

This position is subject to DOT drug testing and physical requirements. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason.

Apply today to join our Yonkers team.

First Student is committed to providing a drug-free workplace and is an equal opportunity employer. By supporting an inclusive culture, we help promote future growth and opportunity for all.

First for a reason:

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Programs & Services
- Home to School
  Full-service student transportation
- Special Needs Transportation
  Service, training & support
- Alternative Transportation
  Non-yellow bus services
- Non-Contract Services
  À la carte services
- Charter Bus & Van Rental
  After school, field trips & events
Technology
- Halo™
  Our proprietary technology platform
- First View®
  Vehicle tracking – districts & parents
Electrification
- Electric Buses
  Sustainable fleet solutions
- First Charge™
  Above-ground charging infrastructure
Safety & Training
- Safety Culture
  Practices, processes & technology
- Driver Training
  Comprehensive programs for drivers
- First Serves®
  Student support training program
- Safety Dog
  Our safety ambassador mascot
About
- About
  The leader in student transportation
- Leadership
  Meet our team
- Newsroom
  Media kit, news & stats
- Press Releases
  Recent happenings & developments
- Investor Relations
  Financials, sustainability & ESG
Contact
- Partner with Us
  Improve your student experience
- Contact Form
  Connect with us
- Submit an RFP
  Request a competitive proposal
- Feedback
  Community feedback portal
- Mergers & Acquisitions
  Our step-by-step process
Careers
Submit an RFP
Book a Bus
Contact

Programs & Services
- Home-to-School
  Full-service student transportation
- Special Needs Transportation
  Service, training & support
- Alternative Transportation
  Non-yellow bus services
- Non-Contract Services
  À la carte services
- Charter Bus & Van Rental
  After school, field trips & events
Technology
- HALO™
  Our proprietary technology platform
- First View®
  Vehicle tracking – districts & parents
Electrification
- Electric Buses
  Sustainable fleet solutions
- First Charge™
  Above-ground charging infrastructure
Safety & Training
- Safety Culture
  Practices, processes & technology
- Driver Training
  Comprehensive programs for drivers
- First Serves®
  Student support training program
- Safety Dog
  Our safety ambassador mascot
About
- About First Student
  The leader in student transportation
- Leadership
  Meet our team
- Newsroom
  Media kit, news & stats
- Press Releases
  Recent happenings & developments
- Investor Relations
  Financials & investor relations events
Contact
- Partner with Us
  Improve your student experience
- Contact Us
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- Submit an RFP
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