First Student | Careers

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The Executive Assistant to the Senior Vice President & General Counsel provides highly strategic administrative and operational support to the organization\'s Chief Legal Officer. This role serves as a trusted partner to the General Counsel and plays a critical role in supporting legal department operations, Board of Directors coordination, governance activities, and modernization of legal administrative processes.

The ideal candidate is highly organized, technologically proficient, and capable of managing confidential and complex matters with discretion. This position requires exceptional judgment, strong communication skills, and the ability to anticipate needs while operating in a fast-paced executive environment.

Major Responsibilities

Executive & Administrative Support

Provide high-level executive administrative support to the SVP & General Counsel, including complex calendar management, meeting coordination, and executive correspondence.
Manage competing priorities and proactively anticipate scheduling conflicts, deadlines, and operational needs.
Coordinate executive travel arrangements and prepare detailed itineraries.
Prepare meeting agendas, briefing materials, and presentations for executive leadership meetings.

Board & Governance Support

Support the General Counsel in coordinating Board of Directors and committee activities, including preparation and distribution of board materials.
Assist with board meeting logistics, scheduling, and communication with board members and executive leadership.
Maintain board records, governance documentation, and meeting minutes as required.
Support management of board portal platforms and digital board materials to improve efficiency and security.

Legal Department Operations

Coordinate administrative operations for the Legal Department, ensuring timely and organized management of legal documentation and workflows.
Maintain confidential legal files, records, and corporate documentation.
Assist in preparing standard legal documents using established templates under attorney supervision.
Serve as a liaison between the legal department, internal business partners, and external legal counsel.
Support management of subpoenas, service of process notifications, and other routine legal requests as directed.
Assist with litigation-related coordination including documentation gathering, legal holds, and tracking matters as needed.

Technology & Process Modernization

Support the modernization of legal department processes through the implementation and maintenance of digital tools, document management systems, and workflow automation.
Identify opportunities to improve administrative efficiency through technology solutions and improved processes.
Assist in maintaining electronic legal records and improving document management practices.

Project Management & Special Initiatives

Assist with strategic projects initiated by the General Counsel, including legal operations initiatives and department improvements.
Track key deliverables and deadlines across multiple projects.
Coordinate cross-functional communication with internal teams and external partners.

Minimum Experience or Skills

Bachelor\'s degree preferred or equivalent professional experience.
Paralegal certification or legal operations training is a plus but not required.
4 days a week in office
8-10+ years of executive assistant experience, preferably supporting C-suite executives or senior legal leadership.
Experience supporting legal departments, corporate governance, or board functions strongly preferred.
Exceptional organizational and multitasking abilities.
Strong written and verbal communication skills.
Advanced proficiency in Microsoft Office Suite and collaboration tools.
Experience with board portals, document management systems, or legal technology platforms preferred.
Ability to manage highly confidential information with discretion and professionalism.
Strong problem-solving skills and proactive mindset.
Ability to operate effectively in a fast-paced, executive-level environment.

First for a reason:

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia\'s Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf.

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Major Responsibilities

Executive & Administrative Support

Provide high-level executive administrative support to the SVP & General Counsel, including complex calendar management, meeting coordination, and executive correspondence.
Manage competing priorities and proactively anticipate scheduling conflicts, deadlines, and operational needs.
Coordinate executive travel arrangements and prepare detailed itineraries.
Prepare meeting agendas, briefing materials, and presentations for executive leadership meetings.

Board & Governance Support

Support the General Counsel in coordinating Board of Directors and committee activities, including preparation and distribution of board materials.
Assist with board meeting logistics, scheduling, and communication with board members and executive leadership.
Maintain board records, governance documentation, and meeting minutes as required.
Support management of board portal platforms and digital board materials to improve efficiency and security.

Legal Department Operations

Coordinate administrative operations for the Legal Department, ensuring timely and organized management of legal documentation and workflows.
Maintain confidential legal files, records, and corporate documentation.
Assist in preparing standard legal documents using established templates under attorney supervision.
Serve as a liaison between the legal department, internal business partners, and external legal counsel.
Support management of subpoenas, service of process notifications, and other routine legal requests as directed.
Assist with litigation-related coordination including documentation gathering, legal holds, and tracking matters as needed.

Technology & Process Modernization

Support the modernization of legal department processes through the implementation and maintenance of digital tools, document management systems, and workflow automation.
Identify opportunities to improve administrative efficiency through technology solutions and improved processes.
Assist in maintaining electronic legal records and improving document management practices.

Project Management & Special Initiatives

Assist with strategic projects initiated by the General Counsel, including legal operations initiatives and department improvements.
Track key deliverables and deadlines across multiple projects.
Coordinate cross-functional communication with internal teams and external partners.

Minimum Experience or Skills

Bachelor\'s degree preferred or equivalent professional experience.
Paralegal certification or legal operations training is a plus but not required.
4 days a week in office
8-10+ years of executive assistant experience, preferably supporting C-suite executives or senior legal leadership.
Experience supporting legal departments, corporate governance, or board functions strongly preferred.
Exceptional organizational and multitasking abilities.
Strong written and verbal communication skills.
Advanced proficiency in Microsoft Office Suite and collaboration tools.
Experience with board portals, document management systems, or legal technology platforms preferred.
Ability to manage highly confidential information with discretion and professionalism.
Strong problem-solving skills and proactive mindset.
Ability to operate effectively in a fast-paced, executive-level environment.

First for a reason:

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Job Description Summary

The North American Audit Manager will execute operational, financial, and IT audit projects and have supervisory and administrative oversight over the internal audit level staff and at times some senior audit staff.

Major Responsibilities

Quarterly coordination and preparation of the audit committee materials
Initial review of all draft audit reports for Internal Audit and Senior Internal Audit staff
Transition and training of audit staff on audit methodology, templates, and ongoing remediation efforts
Assist in development of the audit plan and continued project management of Enterprise Risk Management
Ad hoc investigation work and data analysis
Detailed report writing and review
Other responsibilities as required or requested

Minimum Education or Certifications Required

Bachelor\'s degree required, preferably in Accounting, Finance, Economics, Data Analytics or other related area.
CPA, CIA, CMA, CISA, CFE or similar designation required.

Minimum Experience or Skills Required

At least 5 years of work experience in Internal Audit required.
Commercial acumen:
- Awareness of risks and controls framework, proactively working on minimizing risk and ensuring compliance with First Student policy, legal and regulatory requirements.
Communications and Influence skills:
- Ability to persuade others using straightforward and simple techniques (e.g. appeals to reason, data, etc).
- Must have the ability to communicate IT technical issues in generic terms so that non-IT audience can understand the significance of the subject matter being discusses (e.g., clearly indicate risks of a control weakness)
- Clearly explain own position when challenged.
- Risk and control framework and standards
Legal and Regulatory Requirements:
Team Leadership:
- A team player that demonstrates a positive "can do" attitude.
- Adopts a consistent and positive approach in times of stress.
- Collaborates and utilizes team resources
Internal Control & Internal Audit:
- Ability to apply a control framework to ensure the integrity of audit practices.
- Can examine, analyze and provide an independent and objective opinion on the effectiveness of an organization\'s operations and processes.
External and management reporting and ad-hoc communication:
- Ability to assist management in preparing management reports and balancing ad-hoc information requests.

Physical Requirements and Working Conditions

Incumbent must be able to move about the office and between floors; utilize standard office equipment; access filing system/cabinets; and communicate effectively and efficiently in person or by telephone.
Travel up to 15% within the United States and Canada.

Disclaimer
Nothing in this job description restricts management\'s right to assign or reassign duties and responsibilities to this job at any time. This job description reflects management\'s assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.

First for a reason:

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Job Description Summary

Major Responsibilities

Quarterly coordination and preparation of the audit committee materials
Initial review of all draft audit reports for Internal Audit and Senior Internal Audit staff
Transition and training of audit staff on audit methodology, templates, and ongoing remediation efforts
Assist in development of the audit plan and continued project management of Enterprise Risk Management
Ad hoc investigation work and data analysis
Detailed report writing and review
Other responsibilities as required or requested

Minimum Education or Certifications Required

Bachelor\'s degree required, preferably in Accounting, Finance, Economics, Data Analytics or other related area.
CPA, CIA, CMA, CISA, CFE or similar designation required.

Minimum Experience or Skills Required

At least 5 years of work experience in Internal Audit required.
Commercial acumen:
- Awareness of risks and controls framework, proactively working on minimizing risk and ensuring compliance with First Student policy, legal and regulatory requirements.
Communications and Influence skills:
- Ability to persuade others using straightforward and simple techniques (e.g. appeals to reason, data, etc).
- Must have the ability to communicate IT technical issues in generic terms so that non-IT audience can understand the significance of the subject matter being discusses (e.g., clearly indicate risks of a control weakness)
- Clearly explain own position when challenged.
- Risk and control framework and standards
Legal and Regulatory Requirements:
Team Leadership:
- A team player that demonstrates a positive "can do" attitude.
- Adopts a consistent and positive approach in times of stress.
- Collaborates and utilizes team resources
Internal Control & Internal Audit:
- Ability to apply a control framework to ensure the integrity of audit practices.
- Can examine, analyze and provide an independent and objective opinion on the effectiveness of an organization\'s operations and processes.
External and management reporting and ad-hoc communication:
- Ability to assist management in preparing management reports and balancing ad-hoc information requests.

Physical Requirements and Working Conditions

Incumbent must be able to move about the office and between floors; utilize standard office equipment; access filing system/cabinets; and communicate effectively and efficiently in person or by telephone.
Travel up to 15% within the United States and Canada.

First for a reason:

', '_version_': 1861607903613419520}, {'apply_url': 'https://firststudent.wd1.myworkdayjobs.com/firststudent/job/Calgary-AB---41st-St/Area-General-Manager_JR12804/apply', 'base_remote_id': 'JR12804', 'city': 'Calgary', 'city_facets': 'Calgary', 'company': 'First Student', 'cost_center': '31011', 'country': 'CA', 'custom_questions_url': 'https://apply-schema.s3.amazonaws.com/Hosted/96fdd27ff71f9689777ca6cb9b1e48cfc043aca52d6327603c05186e.json', 'description': "

Provides operational oversight, day-to-day management, customer interface, and required reporting and compliance mandates (both internal and external) for a specific area within a region. Represents company management with school officials concerning issues of passenger management, route scheduling, billing, charter activities, driver issues, safety, fleet maintenance and general logistics matters. Directly supervises exempt and non-exempt staff and manages financial performance. Position has full supervisory responsibility for recruitment, hiring, retention, performance development, performance management, teammate relations, salary adjustments, and termination of direct reports. Responsible for on-line learning courses and completion of courses individually and for the locations within their area. Will coach and develop employees in their area to support company initiatives and location/area/region goals. Identifies issues related to resources needs (driver shortage) for the area/locations needs and customer requirements. Responsible for stimulating local commercial and/or charter growth. Manages the development, preparation and analysis of area/location budget and financial controls. Accountable for the development and implementation of processes which support lean practices and standardization across area/locations.

Major Responsibilities

Ensures the safe and timely transportation of passengers to and from their destinations. Manages operational expenses to optimize all cost per bus. Manage all contractual services to include administrative functions, information systems, parts purchasing, and inventory control. Ensures purchases (including parts) follow company processes and policies.
Responsible for overall cost structure and pricing for locations within area.
Lead the Location's within specific area in managing the day-to-day activities to support operations, safety, maintenance, dispatch, fleet and facility management, payroll, routing/scheduling, AR/AP and other interrelated functions. Foster and maintain positive relationships within and outside of their area, including senior management and customer contacts.
Leads and oversees all aspects of customer contract compliance and management with a concentrated focus on retaining the customer in conjunction with the local management team. Includes adherence to all staff, driver, and vehicles requirements, as well as KPI, billing and budget management. Also, covers delivery of all contract-specific technologies and other requirements. Ensures delivery of training and other needs as per company, location, state and customer requirements.
Builds positive relationships with employees, local school officials, parents and the community. Resolves concerns with employees, local school officials, parents, and the community. Implements fair and consistent recognition and/or corrective discipline. Responsible to drive employee engagement, community engagement, culture and growth for First Student but more specifically to the locations within area.
Communicates with customer by telephone, electronically or in regular face-to-face meetings. Responds promptly to customer inquiries, identifies and escalates priority issues, obtains and evaluates all relevant information to resolve inquiries and complaints. Follow-ups with customers as required. Develops action plans to ensure customer retention. Provides and promotes effective communication with customer and escalates issues if needed to SVP and/or RVP or other Senior Management.
Ensure services are provided within budget and action plans developed and implemented to improve operational efficiencies. Manages area/location budget through but not limited to: development, preparing and analyzing of the budget and forecast. Ensures any budget variances are identified and can be addressed. Provides accurate timely operational and financial reporting as requested by RVP/AGM and/or finance.
Leads by example. Builds and maintains a strong positive Area/Location teams through effective recruiting, on-boarding, training, coaching, team building and succession planning. Prepare and participate in the preparation of staff development plans for each functional employee who is a member of the Area/Location team. Assess the skills and skill levels necessary to achieve Location objectives. Ensures all on-line learning courses required have been completed by location staff including their own individual completion.
Maximizes all charter revenue and leads initiatives within their area on identifying or biding on local commercial growth opportunities. Support Business Development Team in identifying and/or relationship building opportunities for potential large contracts.
Manages and monitors area/location compliance with federal, state, local, contractual, and company policies and procedures.
Ensures FS safety practices and applicable regulations are obeyed by all employees. Manages injury and collision claims.
Ensures all locations within a specific region are compliant and follows all security policies and procedures. In the event of a security issues with the area, ensures location management is involving appropriate leadership from SVP/RVP, Sr. Director of Security and/or Human Resources. Depending on the situation, may be required to be on-site at the impacted location to support location management as needed.
Maintains company assets (vehicles, facilities, inventories, tools and equipment). Ensures facilities and buses are maintained to FS safety and applicable regulatory standards, including environmental standards, i.e., idling time.
Ensures all locations within a specific region are compliant and follows all security policies and procedures. In the event of a security issues with the area, ensures location management is involving appropriate leadership from SVP/RVP, Sr. Director of Security and/or Human Resources. Depending on the situation, may be required to be on-site at the impacted location to support location management as needed.
Assesses resource needs, problems, and trends and plans accordingly. Tracks and addresses labor variances, efficiently uses stand-by drivers, minimizes driver labor schedule. Partners with Corporate Recruiting for strategies on driver shortages as needed.
Administers and executes the terms and conditions of the local and national collective bargaining agreements (as applicable). Ensures compliance with all aspects of the CBA. May participate as needed in union grievances meetings with union officials. Oversees preparation for union negotiations and participate as needed, in coordination with Regional leadership and Corporate Labor Relations. Maintains a proactive and productive relationship with local union officials (as applicable).
Drives employee engagement and recognition within the area and/or locations. Champion and is visible at within area and/or location sponsored events for the community or for location employees.
Promotes new company initiatives and supports changes. Champions new changes or company initiatives within their area. Ensures all locations are supporting the changes or initiatives.
Other responsibilities as required or requested

Minimum Education or Certifications Required

4-year degree or equivalent experience
High School Diploma or equivalent

Minimum Experience or Skills Required

7 years proven experience in passenger and/or student transportation or comparable service industry showing a consistent successful upward employment progression with multi-site responsibilities or 5+ years management experience
Demonstrate leadership, decision-making and team building skills
Strong commitment to safety
Strong proficiency in computer literacy essential with Microsoft Office products including Word, Excel, PowerPoint and Outlook. Experience with other software such as timekeeping and payroll systems is preferred.
Advanced skills in technology used to manage the operation to include but not limited to FGA approved Smart technology, Apps, encrypted drives, shared drives and other Smart technology.
Strong verbal and written communication skills
Strong organizational, analytical and time management skills
Ability to interpret data and perform root cause analysis and assist others
Ability to work in a fast-paced environment with others in a team setting
Strong business background in financial, strategic, and organizational analysis
Excellent financial and budgetary skills with ability to interpret and analyze P&L, budgets and forecasts
Demonstrated ability to train, coach and provide leadership

First for a reason:

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Major Responsibilities

Ensures the safe and timely transportation of passengers to and from their destinations. Manages operational expenses to optimize all cost per bus. Manage all contractual services to include administrative functions, information systems, parts purchasing, and inventory control. Ensures purchases (including parts) follow company processes and policies.
Responsible for overall cost structure and pricing for locations within area.
Lead the Location's within specific area in managing the day-to-day activities to support operations, safety, maintenance, dispatch, fleet and facility management, payroll, routing/scheduling, AR/AP and other interrelated functions. Foster and maintain positive relationships within and outside of their area, including senior management and customer contacts.
Leads and oversees all aspects of customer contract compliance and management with a concentrated focus on retaining the customer in conjunction with the local management team. Includes adherence to all staff, driver, and vehicles requirements, as well as KPI, billing and budget management. Also, covers delivery of all contract-specific technologies and other requirements. Ensures delivery of training and other needs as per company, location, state and customer requirements.
Builds positive relationships with employees, local school officials, parents and the community. Resolves concerns with employees, local school officials, parents, and the community. Implements fair and consistent recognition and/or corrective discipline. Responsible to drive employee engagement, community engagement, culture and growth for First Student but more specifically to the locations within area.
Communicates with customer by telephone, electronically or in regular face-to-face meetings. Responds promptly to customer inquiries, identifies and escalates priority issues, obtains and evaluates all relevant information to resolve inquiries and complaints. Follow-ups with customers as required. Develops action plans to ensure customer retention. Provides and promotes effective communication with customer and escalates issues if needed to SVP and/or RVP or other Senior Management.
Ensure services are provided within budget and action plans developed and implemented to improve operational efficiencies. Manages area/location budget through but not limited to: development, preparing and analyzing of the budget and forecast. Ensures any budget variances are identified and can be addressed. Provides accurate timely operational and financial reporting as requested by RVP/AGM and/or finance.
Leads by example. Builds and maintains a strong positive Area/Location teams through effective recruiting, on-boarding, training, coaching, team building and succession planning. Prepare and participate in the preparation of staff development plans for each functional employee who is a member of the Area/Location team. Assess the skills and skill levels necessary to achieve Location objectives. Ensures all on-line learning courses required have been completed by location staff including their own individual completion.
Maximizes all charter revenue and leads initiatives within their area on identifying or biding on local commercial growth opportunities. Support Business Development Team in identifying and/or relationship building opportunities for potential large contracts.
Manages and monitors area/location compliance with federal, state, local, contractual, and company policies and procedures.
Ensures FS safety practices and applicable regulations are obeyed by all employees. Manages injury and collision claims.
Ensures all locations within a specific region are compliant and follows all security policies and procedures. In the event of a security issues with the area, ensures location management is involving appropriate leadership from SVP/RVP, Sr. Director of Security and/or Human Resources. Depending on the situation, may be required to be on-site at the impacted location to support location management as needed.
Maintains company assets (vehicles, facilities, inventories, tools and equipment). Ensures facilities and buses are maintained to FS safety and applicable regulatory standards, including environmental standards, i.e., idling time.
Ensures all locations within a specific region are compliant and follows all security policies and procedures. In the event of a security issues with the area, ensures location management is involving appropriate leadership from SVP/RVP, Sr. Director of Security and/or Human Resources. Depending on the situation, may be required to be on-site at the impacted location to support location management as needed.
Assesses resource needs, problems, and trends and plans accordingly. Tracks and addresses labor variances, efficiently uses stand-by drivers, minimizes driver labor schedule. Partners with Corporate Recruiting for strategies on driver shortages as needed.
Administers and executes the terms and conditions of the local and national collective bargaining agreements (as applicable). Ensures compliance with all aspects of the CBA. May participate as needed in union grievances meetings with union officials. Oversees preparation for union negotiations and participate as needed, in coordination with Regional leadership and Corporate Labor Relations. Maintains a proactive and productive relationship with local union officials (as applicable).
Drives employee engagement and recognition within the area and/or locations. Champion and is visible at within area and/or location sponsored events for the community or for location employees.
Promotes new company initiatives and supports changes. Champions new changes or company initiatives within their area. Ensures all locations are supporting the changes or initiatives.
Other responsibilities as required or requested

Minimum Education or Certifications Required

4-year degree or equivalent experience
High School Diploma or equivalent

Minimum Experience or Skills Required

7 years proven experience in passenger and/or student transportation or comparable service industry showing a consistent successful upward employment progression with multi-site responsibilities or 5+ years management experience
Demonstrate leadership, decision-making and team building skills
Strong commitment to safety
Strong proficiency in computer literacy essential with Microsoft Office products including Word, Excel, PowerPoint and Outlook. Experience with other software such as timekeeping and payroll systems is preferred.
Advanced skills in technology used to manage the operation to include but not limited to FGA approved Smart technology, Apps, encrypted drives, shared drives and other Smart technology.
Strong verbal and written communication skills
Strong organizational, analytical and time management skills
Ability to interpret data and perform root cause analysis and assist others
Ability to work in a fast-paced environment with others in a team setting
Strong business background in financial, strategic, and organizational analysis
Excellent financial and budgetary skills with ability to interpret and analyze P&L, budgets and forecasts
Demonstrated ability to train, coach and provide leadership

First for a reason:

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Programs & Services
- Home to School
  Full-service student transportation
- Special Needs Transportation
  Service, training & support
- Alternative Transportation
  Non-yellow bus services
- Non-Contract Services
  À la carte services
- Charter Bus & Van Rental
  After school, field trips & events
Technology
- Halo™
  Our proprietary technology platform
- First View®
  Vehicle tracking – districts & parents
Electrification
- Electric Buses
  Sustainable fleet solutions
- First Charge™
  Above-ground charging infrastructure
Safety & Training
- Safety Culture
  Practices, processes & technology
- Driver Training
  Comprehensive programs for drivers
- First Serves®
  Student support training program
- Safety Dog
  Our safety ambassador mascot
About
- About
  The leader in student transportation
- Leadership
  Meet our team
- Newsroom
  Media kit, news & stats
- Press Releases
  Recent happenings & developments
- Investor Relations
  Financials, sustainability & ESG
Contact
- Partner with Us
  Improve your student experience
- Contact Form
  Connect with us
- Submit an RFP
  Request a competitive proposal
- Feedback
  Community feedback portal
- Mergers & Acquisitions
  Our step-by-step process
Careers
Submit an RFP
Book a Bus
Contact

Programs & Services
- Home-to-School
  Full-service student transportation
- Special Needs Transportation
  Service, training & support
- Alternative Transportation
  Non-yellow bus services
- Non-Contract Services
  À la carte services
- Charter Bus & Van Rental
  After school, field trips & events
Technology
- HALO™
  Our proprietary technology platform
- First View®
  Vehicle tracking – districts & parents
Electrification
- Electric Buses
  Sustainable fleet solutions
- First Charge™
  Above-ground charging infrastructure
Safety & Training
- Safety Culture
  Practices, processes & technology
- Driver Training
  Comprehensive programs for drivers
- First Serves®
  Student support training program
- Safety Dog
  Our safety ambassador mascot
About
- About First Student
  The leader in student transportation
- Leadership
  Meet our team
- Newsroom
  Media kit, news & stats
- Press Releases
  Recent happenings & developments
- Investor Relations
  Financials & investor relations events
Contact
- Partner with Us
  Improve your student experience
- Contact Us
  Connect with us
- Submit an RFP
  Request a competitive proposal
- Provide Feedback
  Community feedback portal
- Mergers & Acquisitions
  Our step-by-step process

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Executive Assistant

Manager Internal Audit

Area General Manager

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